Review Time
I didn't realize I hadn't whitelisted my server properly, and a random person joined and griefed hundreds of hours of work from me and my family on our family Minecraft server. I created a ticket through Pebblehost's discord, and I want to give a huge shout out to staff member Thomas on discord for his help. He restored a backup for me, and when that wasn't far back enough to get rid of the damage, he restored it farther back and whitelisted my server properly to ensure it wouldn't happen again. All of this was done at no extra charges/fees. Overall great experience with kind and helpful staff, would 100% recommend
Super helpful support especially Adam who was available at the time I really started providing required information/detail for them to be able to help me out, they helped me fix an issue and I was able to start enjoying the server I had with some friends.
Cancel automatic payments from pebblehost if you have them activated. It will take time to cancel it because you cant do it right away. You need to request the cancellation. If you dont do it before end of 30 day payment plan then you will be charged again and you cant get refund. They will close your server but wont give anything back
Great server, awesome pricing. Our players were having issue of their isp blocking the host but the support was very polite, fast, responsive and immediately shifted our server to another node and those players could join again. Made my day, thanks.
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