penguincruiseparking.net

3.9
3.9 Based on 9 reviews

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Average Rating

3.9

/
5

9 Reviews

5 Star
56%
4 Star
22%
3 Star
0%
2 Star
0%
1 Star
22%

All Reviews

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Review Time

Frederic
Long-Term User Now Seeking Alternatives

Having relied on the company for many years due to their reasonable prices and excellent service, we recently decided to explore other providers after experiencing a sudden and considerable price increase. We investigated various options and found several cost-effective and equally effective alternatives.

4
Date of experience: Jan 20, 2026
DB41
Exploring New Options After Price Hike

After relying on the company for many years and trips due to their affordable rates and great service, we recently opted for a different provider following a sudden and significant price increase. We explored other alternatives and found several cost-effective and equally efficient options.

4
Date of experience: Jan 20, 2026
Paddy Johnson
Highly recommend this parking service!

From the initial call, we received outstanding customer service. Upon arriving at the location, all the staff we interacted with were friendly, professional, and helpful. The transfer to the port was quick, and upon our return, everything was efficient and pleasant. We would definitely recommend this parking service!

5
Date of experience: Oct 14, 2025
Hayley Kelly
Fantastic Cruise Parking Experience

We utilized this service for our recent 14-night cruise and were very impressed. The driver assisted with unloading our vehicle and drove us the short distance to the terminal. On our return, we notified the service in advance, and by the time we reached the pick-up point, the minibus was already waiting. The driver helped us with our luggage again. Excellent service and very friendly staff. Highly recommended.

5
Date of experience: Oct 12, 2025
Jet Cook
Outstanding Service

We used this parking service for the first time while taking a ten-day cruise. The service was excellent, from the warm welcome to the minibus transfers. We received clear instructions for our return, and the minibus arrived within five minutes of our call. Our car was just as we left it, and our luggage was unloaded next to it. A great experience from start to finish; we will definitely use them again.

5
Date of experience: Oct 17, 2023
Vince T.
Unreasonable Price Increase

After using the company for many years due to their reasonable prices and good service, we decided to switch to a different provider after they abruptly doubled their prices. We found plenty of cheaper, equally efficient options elsewhere.

1
Date of experience: Aug 05, 2023
totoix67
Safe and Secure Parking for Cruises

Excellent service and friendly staff. I parked my car and was at the cruise terminal in just 5 minutes. The same was true on our return; they arrived quickly, and we were on our way. Highly recommend.

5
Date of experience: Jul 15, 2023
Exceptional Service

I booked and paid for parking months in advance and called for confirmation two days before traveling. They confirmed my parking. I asked about walking to the ship, and they assured me they would take me. This happened as described. On return, they requested a text the day before with my estimated disembarkation time, followed by a call once I disembarked. After leaving the ship, I saw their driver picking up other passengers, and after introducing ourselves, he added us to his group. Excellent courteous service. Highly recommended.

5
Date of experience: Oct 20, 2022
Terrible Customer Service Experience

I experienced absolutely shocking customer service. After emailing to inquire about a cancellation and potential refund, I received a response denying the refund and was later notified that my reservation was canceled, resulting in a loss of my money. When I expressed my concerns, the representative became quite unpleasant and dismissive. I was told that if any concession was made, it would be seen as giving in to bribery. I had already paid £75 for two days of parking. Whatever you do, avoid this service!

1
Date of experience: Jul 21, 2022

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