Review Time
I love how much thought they have put in to the design of the product, from the colours to how they market it. They really know their audience, the way they have managed to get the balance with the matcha taste and the added flavours is perfect. Their merch for their product, again really hits their target audience and doing a collaboration with the brand, felt warming and exciting. Overall great interaction, customer service was amazing and the product and team behind it are lovely!
I’ve just moved to England from the States, and honestly, I did not expect to find good matcha here. I’ve spent years ordering overpriced tins from niche U.S. brands because everything else was either bitter, weak, or tasted like spinach water.So imagine my shock when I tried PerfectTed.The matcha is unbelievably smooth, with zero bitterness, zero clumps, and somehow both vibrant and creamy at the same time. I genuinely didn’t think this quality existed outside of Japan. I even made my husband try it (he “doesn’t get the hype”), and now he has stolen my entire tin.And the customer service?? I had a small question about shipping and they replied so quickly and were so genuinely kind that I actually reread the email because I thought I must have imagined it. You don’t get that kind of warmth often, especially when you are new to a country.Long story short: if you’re a matcha drinker, run, don’t walk. This brand is now my entire personality
I’m obsessed with perfect ted matcha! I don’t often leave reviews but my experience with their matcha for the past two years has been fantastic! It’s incredibly good quality and great value for money! Also great communication with Tania on a recent order. Extremely helpful!
Great customer service and prompt replies. Tania helped to quickly resolve an issue, was kind and understanding in their resolution to solve. Have been a fan of Perfect Ted matcha since they emerged, it’s refreshing to see their customer service is equally as high quality.
I am a big big fan of PerfectTed. I have to say their matcha is by far and away the best I am able to get. Personally my favourite is the vanilla Matcha latte but also love the different pouches. I also had to reach out to the customer service advisor and they were extremely helpful.
Great experience with customer service I had some feedback about a product I bought. They replied within minutes and were super helpful. I spoke to Tania and she thanked me for the feedback and offered to send a different flavour pouch to me and my daughter, which was a great touch. I’ll definitely keep buying these products as they’re great
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PerfectTed is all about redefining energy. We create plant-based, matcha-infused drinks that give you natural, sustained energy without the crash. Made with only the finest ingredients, our drinks are a cleaner, healthier choice for those who want to stay on top of their game.
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