Review Time
Despicably dishonest spam emails that deliberately mislead. The links to log in to retrieve photos from your account actually lead to a pay site, which they spectacularly fail to mention in their email communications. Thoroughly underhand, dishonest and is effectively phishing. If I could give zero stars, I would. Avoid this company of scammers at all costs!
This morning another three spam mails from Photobucket. Was on Photobucket many years ago. Given the infamous request of upgrade and pay 400 pounds - or loose it, followed by barring of hotlink your own pictures deposited with them, I left and transferred all pics to my own website. It is now five or six years of spam I receive from them, threatening they will erase my pictures - which I have in fact on my website. They are now insistent, even more threatening. Again this morning. What should they do? Either change name and try again with unaware customers, or disband the firm.
Photobucket has responded quickly to any issues I am having with my host plan, including discussing what plan may serve me better. They are willing to engage in multiple conversations in order to straighten out a problem--this is rare in online businesses, who sometimes take days+ to get back to a customer. Their pricing for hosting is fair.
Sometimes you look at a company's business strategy and marvel at how anyone could possibly have thought this a good idea. Photobucket's attempts to extort money from all their users is one such example. Just look at these reviews! All they've succeeded in doing is to destroy their reputation and hasten their own demise.For what it's worth, my experience has been the same as everyone else here. Threatening emails every day for months, demanding money or they'll delete my photos. These photos are over a decade old and I don't even know what they are. Call it what you will, but I call it harassment, extortion, and blackmail.
I agree with the comments around the awful scheme to charge you to recover photos. But I found a way to get your data for free and then delete the account.When you sign in to your account (or recover a lost password) you'll be asked to agree to the terms and conditions. I said no, and it took me to a screen saying if I didn't agree I'd have to delete the account. Click through a few screens confirming you want to delete, and then you get a last minute opportunity to download your files before you schedule for deletion permanently. Don't fall for the $5 recovery fee.
Would be ZERO rating but no negatives here do do.Signed up years ago to store some of my photos.Photobucket lost them all. Some time later, years, I was told were they said they were recovered, but the catch was I would have to pay $5.00 to see them. I could not even see what they had lost and found later. No mention of how many were lost or how many were recovered. And I would have to pay for something they screwed up on. They lost them, I did not. So I will just close the account today. So the loss was years ago and recovery sometime last year I believe. Too long ago to remember long past date it started with the loss.
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Photobucket is a leading online platform that offers private spaces for shared secure photo and video sharing and storage, serving millions of users for over a decade.
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