photobucket.com

2.2
2.2 Based on 201 reviews

Photobucket is a leading online platform that offers private spaces for shared secure photo and video sharing and storage, serving millions of users for over a decade....

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Average Rating

2.2

/
5

201 Reviews

5 Star
24%
4 Star
3%
3 Star
6%
2 Star
6%
1 Star
61%

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Avoid at all costs!!

Have received hundreds of passive aggressive emails to 'recover my account' or face deletion, which went on for ages. I eventually tried to log in just to discover they're running a malicious strategy to hold any potential photos hostage unless you agree to pay them. Nothing about this need for payment is mentioned in ANY of their constant emails. Moreover, before I could even try access my photos/the page that told me I had to put my card details in, I had to agree to a new policy regarding their use of all of my biometric data to be used and sold by their company. Overall disgraceful customer and email management. I hardly remember using this website service, and when i eventually got my photos I found it was 2 jpgs i had used on their service. Ridiculous.

1
Date of experience: Aug 04, 2025
Lottie
No access to photos after paying

Like other people, I have been inundated with emails for years about recovering my account. I wanted to see if I could, in fact, recover a folder with great sentimental value, paid the quoted $5.00 via credit card, and have not been given access to ANYTHING. I am stuck on a page where my only options are to log out, delete my account or pay a yearly subscription. Goodbye lovely photos.

1
Date of experience: Jul 27, 2025
Becca L.
Greedy snakes!

Get your photos back! This service is a sham! It used to be a great service back in its heyday, but has since lost all the appeal of a trusted image hosting service.

1
Date of experience: Jul 23, 2025
Taylor Howard
Holding my photos hostage behind a pay…

Holding my photos hostage behind a pay wall is a disgusting business practice!

1
Date of experience: Jul 21, 2025
Bronwyn H.
***get your photos back free***

***get your photos back free***Yes they’ll try and use your photos as ransom.However if you want your photos back for free start the deletion process, now there is 3 steps on the 3rd you get a download link to retrieve all photos stored there.Have a nice day :)I DO NOT RECOMMEND PHOTOBUCKET!

1
Date of experience: Jul 17, 2025
lannhi
Just one massive scam

Just one massive scam. Have been pestered for months and months via email to get my account back and save my old photos that I haven't seen in probably well over a decade.Today I finally decided to go into my account, recover my photos and delete photobucket. Instead I was told I need to pay $5 for access to my account and it's just one massive pay wall. Account deleted and I hope photobucket themselves disappear soon. Literally just a huge phishing scam going on.

1
Date of experience: Jun 27, 2025
I wonder if there is any other awful…

I wonder if there is any other awful service like Photobucket on the internet?

1
Date of experience: Jun 18, 2025
Alaina Johnson
I've had photobucket since I was like…

I've had photobucket since I was like 14, in 2004. I did forget about it. But now a days, I get an email almost every day asking if I want to restore my old photos. So when I went to do that, I found out I had to PAY THEM!! Seriously?! For images that have been on the site for like 20 years at this point, you want me to pay you to see them again?! I would have happily saved all my photos to a current computer and deleted the account, but now they're not getting a dime from me. Nothing but a bunch of crooks!! You'd think I'd be grandfathered in or something, but noooo.

1
Date of experience: Jun 15, 2025
Otis A.
I went to get a subscription to…

I went to get a subscription to retrieve old photos and then deactivated it the same day. They said there is no record of me stopping the subscription. Then said they charged a fee to upgrade the subscription which I did not do. Then they refused to refund me talking about I only had 48 hours after they took the money to request a refund. Then I tried to delete my entire account and of course there is a website error. I want my info off of their account ASAP.

1
Date of experience: Jun 05, 2025
Don L.
I’ve canceled my account with…

I’ve canceled my account with Photobucket since June and you’re still charging me. I want a credit.

1
Date of experience: Jun 01, 2025

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Business Details

  • Photobucket is a leading online platform that offers private spaces for shared secure photo and video sharing and storage, serving millions of users for over a decade.

  • language https://www.photobucket.com

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