troonz.com

3.8
3.8 Based on 27 reviews

...

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Average Rating

3.8

/
5

27 Reviews

5 Star
43%
4 Star
32%
3 Star
7%
2 Star
0%
1 Star
18%

All Reviews

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Review Time

Miranda Eckebus
After ordering our bed it was delivered within 2 days. We tried it but although the bed itself was g

After ordering our bed it was delivered within 2 days. We tried it but although the bed itself was good, the matras was not. Hard and not the right size for my husband.
We wanted to return it. That was no problem, but we had to follow the rules. So we did. The package we delivered at an DHL shop (for large parcels after long search). After they recived the package Troonz send us an email that the package was okay and we got our money back. Top.

4
Date of experience: Mar 01, 2026
Miranda Eckebus
Good proces but not the finishing touch

After ordering our bed it was delivered within 2 days. We tried it but although the bed itself was good, the matras was not. Hard and not the right size for my husband.We wanted to return it. That was no problem, but we had to follow the rules. So we did. The package we delivered at an DHL shop (for large parcels after long search). After they recived the package Troonz send us an email that the package was okay and we got our money back. Top.

4
Date of experience: Mar 01, 2026
I.A.
From purchase

From purchase, to delivery, ease of assembly and first TV evening, everything was great!

5
Date of experience: Feb 25, 2026
Andy Vangheluwe
Helpful costumerservice

Amazing from placing order to delivery.Good follow up by customer service.

4
Date of experience: Feb 13, 2026
Sofia Oliver
good and fast delivery.

5
Date of experience: Feb 13, 2026
Lipe
The bed seems okay but there were some issues

The bed seems okay but there were some issues I didn't like. When assembling we had to drill out the holes for the wheels in 2 places, because the pre-drilled holes were too small and didn't fit the wheels. Also, as soon as you take the mattress out of the plastic and unfold the bed it is impossible to get the mattress back into place when folding the bed without it bulging. We tried with 2 people, it is not working. I am afraid this will cause the mattress to look lopsided after a while. Also, the "cover" that came with the bed is so flimsy it ripped the minute we put it on. It is more like packing stuff than a real cover. I know these are all "additional" things to the bed, but it is annoying. Appreciated the free bedding and bathrobe, that was nice.

3
Date of experience: Dec 22, 2025
Francis
Quick service

Quick service, clear communication. Couch/chair exactly as seen on picture. Good quality. Happy with purchase

4
Date of experience: Dec 05, 2025
Ronald Lenaerts
Slow delibery

I understand that the period around Black Friday is busy; but the website still mentioned a delibery within 24 hours. InsteadnI had to wait about 10 days_The product itself is OK, although there seems to be 1 item missing

3
Date of experience: Nov 29, 2025
Peter van der Voort
Thanks to the lord i have choosen troonz

From the first night i sleept very well and it still does thank you troonz

4
Date of experience: Nov 26, 2025
corrie
Fast and good service and delivery.

Fast and good service and delivery.good product, very confortable.

5
Date of experience: Nov 22, 2025

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