Review Time
I was browsing Pluralsight and noticed some nice lectures about some topics. I decided to make a monthly subscription in order to view the lectures. After payment, I tried to watch the lectures, however the only thing I got to see what a message saying: "my subscription does not allow watching this lecture". I need to upgrade to premium membership. Pluralsight does not inform the users that a specific lecture requires premium membership. I happened to find out because I complained to customer service.
I joined after previewing a 2 hour course, I wanted to take. I do not needed any certifications or to take tests. After paying the money for a subscription and then trying to click on the course, it said I need to upgrade to Premium (in the signup area it said this is for certifications). This course is not a certified course. There is NO way I am paying $45 for a 2 hour course when I can FREE content on video sharing sites (I don't even need to watch advertising on the video sites I use). No Thank You Pluralsight I cancelled my subscription!
Good quality videos and courses, however both the offline player and website have constant massive technical issues and bugs:* Very expensive compared to similar sites, which would be justified if not for all of the bugs on Pluralsight's end.* Online player buffers the clip completely, but then consistently and frequently stutters every few seconds. I have found no way to fix as supposedly with the clip fully buffered, it shouldn't occur.* Very slow server responses, signing up and joining can be a 30 minute wait, after paying ~£25pcm I had to wait for almost 40minutes to be able to access any content.* The offline player has even more bugs, such as corrupted audio for clips, not recognising you are a paid member or even logged on to access the content.* The offline player also doesn't play clips at certain speeds, meaning you have to change the speed of the video to watch it, and then change it again for the next clip. This can be very frustrating when each clip is generally only a few minutes long* I have tried to provide feedback on these issues multiple times, but never had any feedback or assistance for how to possibly remedy any of these, or even help on what I may be doing wrong.
When an individual with an personal email address is being notified of a breach of T&C, instead of reaching out first. You know that either their priorities or customer relations are on money making instead of maintaining good customer relations. Because of this situation i am less likely to recommend them anymore. And even thinking about moving away from them. Good job, pluralsight!!!
Pluralsight is ran by Racists!!! And I'm not talking petty 'something offended me and I'm black so therefore it's RACIST!' type racism. EVERYTHING is based on sterotypes, their commercials flat out call different races 'Lazy' while calling other races 'Genius'. When I say they call difference races lazy or a genius, i LITERALLY mean that, this isn't verbatim but they say racist stuff similar to 'Jimmy a White man is a genius' compared to 'Dwyane a black man, is lazy.' They are not trying to attract business based on their services, they are perpetuating sterotypes to target racists who hate a specific race that will eventually create violence targeted towards these racial groups.
I used to be really impressed with Pluralsight's content, both in terms of production value and the breadth and depth of the content. Recently, however, they've shifted gears toward their Cloud Labs product, which isn't available to individual subscribers, even with the premium subscription tier. They're doing this as they also increase the cost of the individual subscription.I found this out the hard way, when I forked up for the premium package, and Pluralsight terminated my non-Premium plan when I requested a refund, and still haven't refunded it.
I purchased a 1-year personal subscription with them with the purpose of having the classes in Prince2 and ITIL. After half a month, halfway in a course, without warning I cannot access the course anymore. I contact Pluralsight that confirms that the courses has been withdrawn when they are in an disagreement with a supplier. I told them that I purchased a subscription just because of that courses and asked them how they are going to compensate for that. No compensation what so ever, they offered me to cancel my subscription so when a year has gone (in about 11 months) I don't have to pay more. I’m fully aware that there could be changes in the content, however take away those very popular and new courses is a major change in their offer and if you take away anything you need to give a warning in advance so people could finish what they are doing.My suggestion is stay away, they are not to trust. If you take away the review with "Invited" reviewers you will get a better picture of who they are.
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