Review Time
To start with the good: I successfully canceled my subscription during the free trial after an initial hiccup. The free tier cancellation wasn’t available to me due to having an old account. However, support processed my refund in under an hour. While that’s not usually worth a review, many others have faced issues, so perhaps they improved their processes. The courses I explored are decent, but the previous platform was much better. I’m unsure why they would waste such a valuable asset.
They processed a renewal payment of £295 and then tried to charge again the next day. When that was declined, they threatened to cancel my subscription. It's impossible to communicate with a human; the AI just says it doesn’t understand and disconnects. I feel cheated by this dreadful company.
Horrible experience - they acquired a cloud guru and said they would maintain the same content, but they just made it terrible.All the amazing courses are now gone, and I can no longer access the ones I liked.I guess I'm going back to linkedin learning, why couldn't you just keep the stuff that we liked, it wasn't that complicated.
Would give 0 stars if I could. I had to find the cancellation link on reddit, of all places and I'm still not convinced I've cancelled. Scam company with "free trial". Their site is awful to use on a mobile and didn't even have the content advertised.
there are some good courses BUTif there is a problem, their ticket/support system is horrible, I could not believe it.Once you report an issue, they say: we have queued your feedback/issue to proper team. And then after 3 days they close ticket due to lack of your response, even though there is nothing pending on you. I told them that I guess ticket should be open as long as it is pending on the team, and they again told me how the system works and ticket was closed after 3 days. Hahaha no ticket, no problem I guess. It is the first time I see such system that a ticket pending on company team is closed due to lack of customer response, even though no response is required. You simply need to send any poke messages, keepalive style lol.
I had a Pluralsight subscription which expired in August 2024, and I didn't renew for 2024-25.I had a direct email from Pluralsight during May 2025, offering me a 50% discount, so after some deliberation, I opted to renew (38 minutes before the offer expired).As my card details were still on the Pluralsight system, when I went through to checkout the transaction was processed with no option to add the discount code and I was charged the full price (plus US taxes).Trying to chat to the 'dumb chatbot' was pointless, so after mailing two separate contact email addresses I eventually got a response in which I was advised that an 'exception' had been made and a full refund would be forthcoming.I was also advised that I my subscription had been terminated and that I could still use the discount code. Again was absolute hogwash, as nothing had changed since my previous attempt with nowhere to include the discount code, so I have been unable to get a cut-price subscription. Having been approached directly, then had such a poor experience, I have decided to bin off Pluralsight as it seems that individual subscriptions are not a money-maker, and the Pluralsight machine couldn't care either way.Feeling very Plural-SLIGHTED.Caveat emptor.
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