Review Time
I'd give you less if I could. So I fell victim to the unclear pricing strategy on their website and paid full price for a yearly subscription when I only wanted to make ONE single presentation. which I was then sorely disappointed with considering I provided all the necessary information.
To add insult to injury i enquired about a refund immediately upon realising my mistake, only to wait 3 months for a reply which helped me not one single bit. You cannot get a refund for these services regardless of whether you've used them. And the poor quality just adds insult to injury. Slandering you on trust pilot is the least I can do for the inconvenience caused. Could not recommend less.
I'd give you less if I could. So I fell victim to the unclear pricing strategy on their website and paid full price for a yearly subscription when I only wanted to make ONE single presentation. which I was then sorely disappointed with considering I provided all the necessary information. To add insult to injury i enquired about a refund immediately upon realising my mistake, only to wait 3 months for a reply which helped me not one single bit. You cannot get a refund for these services regardless of whether you've used them. And the poor quality just adds insult to injury. Slandering you on trust pilot is the least I can do for the inconvenience caused. Could not recommend less.
Very disappointing experience overall. The service was poor, and the application itself was frustrating and not user-friendly. On top of that, the process to cancel the membership is unnecessarily complicated and difficult to navigate. It feels almost intentionally unclear, which only adds to the frustration. I would not recommend it based on my experience.
The bad rating is accurate. This company uses 'dark patterns' to trap you: there is no visible cancellation button on the website. Once you email them, they ghost you. I have been waiting for a response with no action taken. Do not give them your credit card details.
signed up and tried to cancel the same day bc I wasnt able to do what I had hoped with the app. No response going through the website to cancel and 3 emails in to asking their cs to cancel - I called my cc company and blocked them. BE AWARE _ I think its a scam.
this is a scam, don't subscribe even if it says it is free as you will not be able to cancel before the trial, therefore you will be charged for a whole year for something you will not be able to use cause it is useless. customer service will not reply to you, and if they do it will be after at least 10 days.
Please be careful not to provide any credit card information. They lure users with the promise of a free trial, then make it extremely difficult to remove your payment details and proceed to charge a full year, a shame is not possible to share screenshots on Trustpilot. Although they claim to be based in Singapore, they are actually a Chinese company. I am currently trying to verify whether they have a legitimate office in Singapore or if the address is fake, and I will update this information once confirmed.
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