Review Time
I ordered a new bed on a Saturday morning and received ample help in making my decision. I got a fantastic price and am very pleased. It was delivered about three weeks later by two friendly representatives who set everything up and took away the old bed. I'm truly happy with the whole experience. Thank you!
I purchased a new bed on a Saturday morning and received a lot of assistance in choosing. I got a great price and I'm very happy. It was delivered about three weeks later by two friendly representatives who set everything up and took the old bed away. I'm really pleased with the entire experience. Thank you!
We recently used a service for the first time to install a new dining room carpet. We were thrilled with the service throughout the entire process. The staff at the showroom, the representative who came to measure, and the fitters were all very knowledgeable and friendly. We also had the offcuts made into rugs, and this was done incredibly quickly. Well done to the team!
I chose a new living room carpet from a service, and the assistance throughout was exceptional. They provided advice on suitable carpets from their wide selection, ensured technical requirements were met, and the fitting was done professionally. All staff were courteous and there was no sales pressure. I would definitely consider them again.
I was very disappointed with my second experience recently. The last time I encountered several minor issues. This time, the carpet that was pre-ordered and measured was too small upon arrival. I had to wait a week due to work commitments, which disrupted my entire upstairs. The new carpet was fitted today, but the fitters left shoes on, tracking rain through my home and onto the new carpet. There were initial issues as well! I still had to pay for the fitting, and there was no apology for the inconvenience. The stairs were marked by one fitter dragging the carpet up alone.
I experienced fantastic service from start to finish. I received excellent advice tailored to my specific needs without any pressure to upsell. The fitters did an outstanding job, especially considering the steep driveway with limited access, requiring them to carry all the carpets and equipment. Both were friendly individuals who truly represent the company well—great job!
We spent a significant amount with this service, nearly recarpeting the entire house. When we wanted to carpet another bedroom, we ordered again and were told they were waiting for the carpet to arrive, so we paid upfront. We waited an entire year without any communication. Frustrated, we sought a refund, but the manager rudely informed us of a 30% cancellation fee. I wouldn't recommend them due to these practices; very frustrating.
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