precisedrainage.uk

4.8
4.8 Based on 200 reviews

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Average Rating

4.8

/
5

200 Reviews

5 Star
88%
4 Star
9%
3 Star
0%
2 Star
0%
1 Star
2%

All Reviews

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Review Time

Emma Rae
From start to finish, the service was absolutely outstanding ⭐⭐⭐⭐⭐ Charlie in the office was incred

From start to finish, the service was absolutely outstanding ⭐⭐⭐⭐⭐

Charlie in the office was incredibly helpful from the very beginning, taking the time to clearly talk me through all my options and getting me booked in for an appointment quickly and smoothly.

Sam then took over and continued the excellent service. He kept me well informed, letting me know when he was on his way, and once he arrived, he was efficient, professional, and thorough. He explained everything he was doing, talked me through the issues he encountered, and clearly outlined how they could be resolved.

What really stood out was his commitment—he promptly returned the very next day to fix the issue, which I really appreciated. Throughout the entire process, Sam was friendly, approachable, and respectful, and he made sure everything was cleaned up before leaving.

A genuinely top-quality experience from both Charlie and Sam. Highly recommended

5
Date of experience: Mar 26, 2026
Andrew Wellington
The drainage engineer was friendly and…competent. Very reassuring

The drainage engineer was friendly and helpful. Cheerful which is what the householder needs to hear in time of stress. Very professional and competent.

5
Date of experience: Mar 26, 2026
Emma Rae
From start to finish, the service was absolutely outstanding ⭐⭐⭐⭐⭐

From start to finish, the service was absolutely outstanding ⭐⭐⭐⭐⭐Charlie in the office was incredibly helpful from the very beginning, taking the time to clearly talk me through all my options and getting me booked in for an appointment quickly and smoothly.Sam then took over and continued the excellent service. He kept me well informed, letting me know when he was on his way, and once he arrived, he was efficient, professional, and thorough. He explained everything he was doing, talked me through the issues he encountered, and clearly outlined how they could be resolved.What really stood out was his commitment—he promptly returned the very next day to fix the issue, which I really appreciated. Throughout the entire process, Sam was friendly, approachable, and respectful, and he made sure everything was cleaned up before leaving.A genuinely top-quality experience from both Charlie and Sam. Highly recommended

5
Date of experience: Mar 26, 2026
Nina Hourihan
Fantastic service

Efficient, polite and got the drain / toilet unblocked in super quick time. This was on a Sunday and there were no crazy call out fees. I would not hesitate to recommend them or to use them again. In particular Joshua and Daryl.

5
Date of experience: Mar 23, 2026
I phoned these guys and the customer…

I phoned these guys and the customer service was amazing. They came out the next day and fixed my blocked toilet. The engineer was amazing, explained everything. And the price was very good value. Thank you.

5
Date of experience: Mar 19, 2026
Rother
Great communication

Great communicationWork completed quickly and safelyInvoiced electronically and paid immediately

5
Date of experience: Mar 18, 2026
Rachael
Dale was very friendly knowledgeable

Dale was very friendly knowledgeable, professional and very hard working. He was approachable and helpful with all my questions. I had ground dug up to find the main sewer pipe and a 6m trench with connecting pipework to 2 bathrooms. I was more than happy with the completed works and wouldn’t hesitate to get in touch on my next project.

5
Date of experience: Mar 16, 2026
Carolyn Palmer
The guys were great

The guys were great, explaining and showing me what was needed to rectify the issue. It was a major job as waste pipe had collapsed but using their no dig technology, they didn’t need to dig up my drive.

5
Date of experience: Mar 14, 2026
Mr Noble
Informative of the work needed

Informative of the work needed. Clean and tidy.

5
Date of experience: Mar 13, 2026
Raymond
Blocked Toilet.

After my toilet became blocked I could only partly clear it so I ‘phoned PDS at Portsmouth and Chris and Lee arrived the following morning. They cleared the remainder of the blockage and using a cctv camera they found some of the pipes were broken. They were able to put a lining in the pipes without any digging at all and were very helpful, efficient and knowledgable. I was very pleased with PDS and would thoroughly recommend them.

5
Date of experience: Mar 12, 2026

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