precisedrainage.uk

4.8
4.8 Based on 200 reviews

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Average Rating

4.8

/
5

200 Reviews

5 Star
88%
4 Star
9%
3 Star
0%
2 Star
0%
1 Star
2%

Filtered Reviews

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Review Time

Colton Reed
Josh was extremely polite and very…

Josh was extremely polite and very knowledgeable. He fully explained the investigations he was undertaking and kept me informed throughout the process. Would definitely recommend your company. Thank you

5
Date of experience: Jun 24, 2025
larafayetta71
Excellent customer service from start…

Excellent customer service from start to finish. Went above and beyond to ensure everything was up to standards. God forbid if I have any issues with my drainage again then PDS would be my first point of contact.

5
Date of experience: Jun 19, 2025
Sara Stein
Darren.

Darren.The ultimate professional !

5
Date of experience: Jun 17, 2025
Excellent company

Kian came to fix our blocked drain and was excellent. It was not an easy job but Kian persevered and had a lot of resilience. Their customer service through the booking process and follow up was very professional and friendly - highly recommend this company

5
Date of experience: Jun 16, 2025
Math06
Blocked Drain

Josh was friendly and efficient. He cleared the blockage and tidied up in under half an hour for a reasonable price. I would recommend the firm and their service.

5
Date of experience: Jun 16, 2025
Jonah Smith
We've not had the work done just yet…

We've not had the work done just yet but 1st impressions count and it's 100% good Alex on the phone in the 1st instant, then George who absolutely goes the extra mile, then the engineer Shane 100% fully recommended. I shall finish this when all works are completed

5
Date of experience: Jun 11, 2025
Reba Kelly
Charlie and team were fantastic

Charlie and team were fantastic. Had a great experience. Highly recommended. Five stars. Thanks so much.

5
Date of experience: Jun 10, 2025
Liliana Carter
Blocked drainage run

The engineer was very helpful, understood the problem, was polite and solved it smartly and professionally. I was grateful for his solution to my drainage problem. Happy to use PDS ant time in the future - thank you

5
Date of experience: Jun 09, 2025
Ralphie Sanders
Top Service

I recently had a fantastic experience with PDS company that I highly recommend. They came to my rescue when I had a blocked shower and sink. Their team was prompt, professional, and did an outstanding job resolving the issues. If you're facing similar plumbing problems, I encourage you to reach out to them for help – you won’t be disappointed!

5
Date of experience: May 14, 2025
Willy Cooper
Stay away, any alternative is better than these useless clowns

I called and asked for a quote to provide us with a plan of the drainage layout for a house we had purchased. The work was time sensitive as we were waiting to build based on the survey information. I received a quote and appointed them trusting the conversation I had with the sales rep. The drainage was surveyed and all we received was a video of the pipes noting any of remedial works needed. I promptly called them and highlighted this is not what I needed, they outlined they would get back to me to resurvey the pipes. About 2 months later and after a few more calls they renegged on this and said I'd need to pay for a whole new survey. The original surveyor had left after our job and they couldn't access any data he'd taken. Safe to say after giving us a useless report and wasting so much time I went elsewhere. Today I received an automated email saying how much of a valued customer I was and their current promotions which prompted me to write this. Shambles of a company who can't retain staff, who lie and waste your time. Stay well clear even if they seem cheap.

1
Date of experience: Apr 02, 2025

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