Review Time
This is my second review, and I’m excited to give it five stars! My vehicle was returned today after rear bumper repairs from an accident, and the work quality was truly impressive. It looked as good as new, making it hard to believe it had ever been damaged. The pickup and drop-off service was excellent, and my car was returned spotless, both inside and out. The service was absolutely exceptional, making me feel valued and well cared for. Thank you very much!
This is my second review, and it deserves five stars... I would give more if possible. My car was returned today after repairs to the rear bumper from an accident, and the quality of the work was incredibly impressive... It looked brand new, as if it had never been damaged. They picked up and dropped off my car, and it was returned spotless inside and out... Truly amazing service... I felt appreciated and well taken care of.. thank you so much.
I always receive outstanding service from the team. They go out of their way to take care of you and stand out in the industry. They have maintained my vehicles for many years, and I keep coming back because they offer honest, local, and dependable service.
Both my partner and I have utilized their services multiple times, and every experience has been fantastic. One team member, in particular, goes above and beyond with his expertise and attention to detail. He provides honest advice and keeps us updated. Highly recommended!
I've used this service for over a decade and wouldn’t take my cars anywhere else. The team has gone above and beyond, picking up and returning my car for its service and MOT! During a tough time with my husband in the hospital (I don’t drive), their kindness was greatly appreciated, alleviating some of our worries. I highly recommend this garage and its staff! Thank you again!
I can’t recommend these folks enough!! I was recently in my first car accident and had no idea what to expect. Fortunately, my car ended up with this amazing team who saved it from being written off. The insurance company was unhelpful and rude, while these guys were the light at the end of the tunnel. After learning my car was deemed a total loss, they quickly resolved the issue and got it reinstated. Initially, I was told I’d be without my car for three weeks with no courtesy vehicles available, but they made my car road-safe until the new parts arrived, saving me a fortune on transport to work. They did this out of sheer kindness and love for my car :) My vehicle was repaired within two weeks with regular updates, and I can’t thank them enough. Truly amazing people, and I’m now a loyal customer! Don’t waste time looking elsewhere; these are the ones you want caring for your vehicle!
What can I say about this service? I’ve relied on them on and off for the past 35 years. After a recent minor accident, the insurance company was quite inept. As always, they saved the day, taking charge, dealing with the insurer, and repairing my car to an excellent standard. The team is skilled, friendly, and very reassuring. I can’t thank them enough; well done!
I had a very disappointing experience with this garage. I provided a clear list of requested services, including an annual service, MOT, and various checks. However, they proceeded without consulting me on their findings or chosen parts. Specifically, I requested: 1. A full annual service with specified oil. 2. MOT. 3. Check and replace the cam follower if necessary. 4. Verify and upgrade diverter valves if needed. 5. Troubleshoot the heater and provide diagnosis and estimate. To my surprise, they installed cheap tires instead of the requested premium ones, and when I asked for a correction, they demanded extra fees. They used the wrong engine oil and replaced the heater motor without proper diagnosis, overcharging me significantly. I had to return to have the original part reinstalled and demand a refund. Overall, this garage consistently overcharges, replaces unnecessary parts, and deceives customers. I strongly advise against using their services.
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Located in Newcastle upon Tyne. Car Body Repairs, Car Repairs, Servicing, Tyres, MOT, Bodywork, Accident Repairs, Replacement Vehicles, Mechanical Repairs
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