Name: premiumtechrepair.co.uk
Telephone: 000000000
Rating: 1.9

Brilliana Long Guest

Complete Scam Alert

This service is a complete scam! I sent my laptop for repairs in November and was told it was waiting for parts that would take 1-2 weeks. Since then, I've had no updates despite numerous emails, and the phone number is inactive. I am now demanding my laptop back and cancellation of repairs, but still no response. This situation is completely unacceptable; I would rate it zero stars if I could.

Date of experience: Jan 17, 2026

Fabian B. Guest

1 month ago

Frustrating Experience

This service is a SCAM! I sent my laptop for repairs in November and two weeks later was informed it was awaiting parts. Since then, I've received no communication despite multiple emails, and the provided phone number is not operational. I've now requested my laptop back with no response. This is unacceptable; I would give zero stars if possible.

Date of experience: Jan 17, 2026

Leon Coleman Guest

1 month ago

Helpful Support

The representative was incredibly helpful, especially for someone like me who isn't tech-savvy. They addressed all my questions promptly. If my device were repairable, I would trust this service without hesitation.

Date of experience: Jan 16, 2026

Chadwick Guest

1 month ago

Lack of Communication

I sent my device for a battery replacement eight weeks ago and paid the fee. I was informed that additional work was needed and would be invoiced when it was ready to return. Despite several email reminders, I received no updates, and the provided phone number does not connect. Is this service still operational?

Date of experience: Jan 15, 2026

WC Guest

1 month ago

Turntable Repair Success

I recently had my turntable repaired by this service. After a week of testing, everything is functioning perfectly. The process took just over a week and the cost was reasonable. Highly recommend this service!

Date of experience: Jan 09, 2026

AlanDragg_12 Guest

1 month ago

Faulty Repair

I sent my CD player in for a disc reading issue. They kept it for a long time, claiming to be waiting for a part. It was returned to me without fixing the original problem. I reached out for clarification but received no reply. I cannot recommend this service; it was a waste of time and money.

Date of experience: Jan 06, 2026

Pamela K. Guest

2 months ago

CD Player Repair Experience

I sent my CD player for repair and received consistent updates from the representative. It was repaired and returned faster than I anticipated. Excellent service from the company.

Date of experience: Jan 01, 2026

Enoch C. Guest

2 months ago

Terrible Experience

DO NOT USE THIS SERVICE! I sent my device for a USB socket replacement and it took six months. They claimed delays due to staff issues. When I sought updates, they mentioned additional problems. After authorizing further repairs, I demanded my device back, which was returned with a scratched screen. This cost me a significant amount.

Date of experience: Dec 15, 2025

CM Guest

2 months ago

Mixed Experience

The repair took a considerable amount of time, but I eventually received updates explaining the delay. I got my CD player back on Friday, and it works perfectly and looks brand new. Overall, I am satisfied with the service despite the wait.

Date of experience: Dec 12, 2025

Ellen J. Guest

2 months ago

Positive Service Experience

I am puzzled by the negative reviews here. I had a positive experience with the support team, receiving regular updates with pictures and videos of my device during repairs. I would definitely use this service again.