printster.co.uk

3.9
3.9 Based on 185 reviews

Printster is a leading personalised gifts retailer in the UK. We offer high quality printed mugs, masks, socks and more....

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Average Rating

3.9

/
5

185 Reviews

5 Star
69%
4 Star
2%
3 Star
2%
2 Star
3%
1 Star
24%

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Think again before using!

After doing a fair bit of research I believed I was making the right decision when ordering photo coasters for my sisters engagement present through Printster. I felt they were the best value and didn’t charge too much in postage. Reviews looked good and it’s a big company so I thought they would have decent photo printers / equipment. I was wrong, the coaster photo quality is awful and I’m embarrassed to use them as a gift. So I’ll have to re order at another company and spend even more on what was meant to be a nice present from the very start. I contacted Printster to complain (the red flag being you can’t call them) you have to email and after a week they have emailed back to say they believe the quality is good enough and won’t be doing anything further. Very disappointing. How can you be a photo printing company and not even have the right equipment to do the job.

1
Date of experience: Sep 19, 2025
Susan Brockett
personalised wrap - brilliant

I ordered personalised wrap from simplygiftwrap and it came from printster so I guess they use different names, but the wrapping paper was brilliant - grandson's photo on it, also the number 16 for his birthday - great quality and lots of fun. I will be ordering again soon for the next birthday!

5
Date of experience: Sep 02, 2025
My card was charged but no order was…

My card was charged but no order was created.

1
Date of experience: Jul 24, 2025
Glen Clark
Over the moon with the face masks I…

Over the moon with the face masks I ordered from Printster and the customer service was above and beyond.Would definitely recommend 😃

5
Date of experience: Jul 04, 2025
Toddy K.
Highly recommend

Excellent communication.Fast process and very pleased with my purchase , a t shirt with photo on it .I would certainly recommend.Very good value.

5
Date of experience: Jun 11, 2025
Diamond Clark
A great product great coffee mugs and a reasonable price

A great product at a reasonable price, it was delivered quickly and is good quality.

5
Date of experience: Jun 10, 2025
the_sniper_03
Fab service mugs looked great pictures…

Fab service mugs looked great pictures were very clear

5
Date of experience: May 22, 2025
Bert C.
Useless website doesn’t take Apple Pay…

Useless website doesn’t take Apple Pay in 2025 not accepting card payments despite numerous attempts. Not even an error message to state the website may be having issues. Just simply “card declined”

1
Date of experience: May 21, 2025
Nadine F.
Masks were great

Masks were great, & everyone loved them even the birthday boy!! 🤩

5
Date of experience: Apr 25, 2025
Kimble
Ordered a mug for my brothers b day and…

Ordered a mug for my brothers b day and although I made a mistake on the delivery address they re sent it at no extra charge to me, very easy to contact and very helpful will be using again soon

5
Date of experience: Mar 20, 2025

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