Name: printster.co.uk
Telephone: 03302232202
Rating: 3.9

Nicola Reed Guest

Poor quality personalised papers

3 different personalised papers ordered. All were poor quality paper and arrived folded. Paper ripped ashen cut with sharp scissors. Due to the folds and creases most of the paper was unusable and wasted. It was not clear when ordered that paper would arrived folded. Very disappointed with products and will not purchase again. I did contact Printster with my complaint and was advised they would not review it as it met their conditions on the website.

Date of experience: Apr 25, 2024

Jason Butler Guest

2 years ago

Paid £10 for p and p for 36 hours

Paid £10 for p and p for 36 hours. Still not arrived 4 days later. Spoilt a joke we weee playing on someone for a reunion Shocking service. Do not recommend

Date of experience: Apr 09, 2024

Reggie Hughes Guest

2 years ago

Ordered twice

Ordered twice. Twice had faster han I expected delivery. Purchased for my wife. So far she is over the moon with what she has.

Date of experience: Apr 05, 2024

Janie R. Guest

2 years ago

The customer service is awful

The customer service is awful. Their answer is they are happy with their quality and so you as the customer and your opinion do not matter. T shirt print quality is terrible - see through printing looks shocking

Date of experience: Mar 12, 2024

Lorna Howard Guest

2 years ago

Great mug & really easy to design

Great mug & really easy to design. Very fast delivery & packaged well.

Date of experience: Mar 08, 2024

Jonni Guest

2 years ago

Better than I expected

Ordered two mugs with custom designs, one b&w and one pop-art. Both designs are very clear on the mug and the colours are excellent. My only negatives are that there's no option for different fonts or text sizes, and there should be an option to preview your design on the mug as opposed to just seeing the image with the text below it.Delivery was quick. Chose the next day option and received them within 24 hours of ordering.

Date of experience: Mar 02, 2024

Nelson Patterson Guest

2 years ago

Amazing

Came in no time at all. Excellent quality and wonderful packaging

Date of experience: Feb 29, 2024

Gary Lewis Guest

2 years ago

I ordered a photo-mug late on a…

I ordered a photo-mug late on a Saturday evening but requested cancellation the same evening when I realised the photo would be smaller than I wanted. I didn't get a response until 1.30 on the Monday afternoon, when I was informed that my e-mail had not been read in time to stop the mug from going into production. I thought this was poor customer service and won't use the company again, but the photo-mug was well made so in fairness I've given three stars.

Date of experience: Jan 22, 2024

Gabriel Guest

2 years ago

Very nice and fast service

Date of experience: Dec 22, 2023

Noel Powell Guest

2 years ago

Poor Customer Service

The finished product was not at the quality I expected as it looked like something had gone wrong with the printing. I contacted Printster with photos of the finished product and a copy of the original uploaded image. The customer service team were very quick in contacting me and arranging for replacements to be sent. However, the replacements had exactly the same issue as the original prints, so clearly no-one had actually looked at the issue I originally complained about or had done anything to rectify it. Bit of a waste of time and materials really.