proform.com

2.1
2.1 Based on 196 reviews

Shop ProForm online. ProForm is a world leader in home fitness equipment. Shop professional-grade treadmills, training cycles, and ellipticals!...

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Average Rating

2.1

/
5

196 Reviews

5 Star
17%
4 Star
8%
3 Star
5%
2 Star
6%
1 Star
64%

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Fr_Gilles85
Trash products

Trash products. Got the treadmill and an exercise bike. Both start out working great but tons of software update issues and glitches. After two years, the treadmill will randomly slow down/stop mid workout.

1
Date of experience: Mar 11, 2025
AF26
Trash

Trash. The display is awful, which is 100% intentional on the manufacturer’s part. It won’t display time and distance at the same time unless you purchase an iFIT membership in addition to the treadmill. And now the display will ONLY show pulse, and never time OR distance. Very unhappy. Spend your money on a treadmill made by a company that isn’t trying to screw you.

1
Date of experience: Jan 27, 2025
Shayne Rogers
Great product for setting fitness goals

Using the treadmill has been super easy and convenient from the moment it was delivered to our most recent workout. No problems with putting the treadmill together as instructions were clear and concise and all needed tools were included. The treadmill fits perfectly in our home garage gym and folds easily when we need it to. Not a lot of movement in the machine when in use and it's quiet. Smooth transition when incline and decline are used. We've been able to set new fitness goals and stay on track because of this treadmill. This is an incentivized review.

5
Date of experience: Jan 18, 2025
MasterKillerCZ
Great Beginner Treadmill! Easy to Use.

One of the biggest reasons I avoided the treadmill at the gym is because I felt intimidated and overwhelmed by how to use the machine. This treadmill was not only easy to assemble (with all tools included!), but has a simple and concise dashboard. It folds in one motion! I love being able to feel confident stepping on the machine knowing I know how to use it and that I'm capable of getting a workout in at home. I was given this product for a reduced price in exchange for my honest and unbiased opinion.

5
Date of experience: Jan 14, 2025
TB51
The ProForm Carbon TLS Treadmill is well-worth it!

The ProForm CarbonTLS Treadmill is an excellent midgrade treadmill. I appreciate how easy it was to assemble. After using the treadmill for numerous workouts, I really feel that the machine is built solidly. I walk and run on the machine during workouts and have not had any problems. I have let numerous members of my family try the machine. Everyone really likes how smooth the machine operates. It is nice to have the built in fan too. It is a little harder for those approximately 5'4" or shorter to feel. The software built in to the machine is easy to use. I like how the bluetooth connection works. I I have an issue connecting to an ipad. A built-in screen on this product would be helpful. Overall, when it comes to being a quality product for daily exercise, this treadmill gets the job done well.

4
Date of experience: Jan 10, 2025
AP50
ProForm Carbon TLS Treadmill

I've loved having this treadmill to help me get my steps continually through winter, I really don't like the cold! I was pleasantly surprised that my husband and I were able to set it up as well. It was definitely heavy, but now that it's all set up, it's very sturdy! My first time trying it, the treadmill was intuitive. I easily understood how to use it, though maybe I'm a simple user and don't need anything fancy! It's been a great addition to our home gym here, and I haven't had any excuses now to be sedentary in the winter!!This is an incentivized review.

5
Date of experience: Jan 10, 2025
Kalla W.
Terrible Customer service

I've had my Proform bike for 3 years, the belt wore out so we ordered a new one. But, there are no instructions at all, anywhere (manual or video) on how to replace it. We could not get it back on. I called the Service number, the procedure for mechanical help is absolutely awful. So, first thing, the person answering the call - you cannot understand half of what he is saying. But, you have to "request" a service technician who then is supposed to call you back within 3-5 days to set an appointment for the service. Also, you have to pay upfront for the service call. As of today, I am waiting for a phone call that I have already paid $180 for. This is a ridiculous procedure to have to do, an appointment should be made at the time of the call and PAYMENT. Also, no email confirmation of anything has been sent. I have to keep notes and numbers of all that has been done. Absolutely terrible customer service. I love the iFit workouts but I will not buy another Proform product.

2
Date of experience: Jan 08, 2025
Loek123
I am a fan of fitness and having a wide…

I am a fan of fitness and having a wide range of tools to work on my fitness or help others with fitness is a passion of mine. Never having a treadmill till now, adding this one has been great. It is simple, it is easy to use, and it is effective. You can definitely get a great workout on this. Incline capabilities are limited but that's a mini thing. Assembling this was a little difficult. I did assemble this on my own and I would recommend that you follow the instructions and use 2 people. I would also recommend that if you get this, make sure to borrow or use your own tools. The tools provided work, but it will make the assembling process longer to do. The feature of being able to fold the treadmill up is great for the space I have for my at home gym. This is a solid starter treadmill and if you are just geting into fitness, a great place to start! This is an incentivized review.

5
Date of experience: Jan 08, 2025
Craig W.
Purchased a pro form studio bike in…

Purchased a pro form studio bike in October. Took over a month and half to arrive. The belt broke within the first month making it not useable. They sent me replacement parts but no instructions on how to replace the parts after the agent said there would be instructions and its easy. Now I'm stuck taking my whole bike within the first month of using it. Overall cheap bike which fall apart right away. Screen shakes when riding making you feel dizzy. I would avoid this bike. The IFIT classes are good but you need a reliable bike to use them

1
Date of experience: Jan 06, 2025
BB81
Enough features for a casual runner

I was given this product at a reduced price in exchange for my honest and unbiased opinion. My overall opinion is that it’s great for the price. It’s a very small, compact, user-friendly treadmill with enough features for a casual runner mom of 4 like me. I like the huge side compartments, they are big enough to hold all the necessities, which is a great feature during a run. I also use the incline feature a lot and I feel like it does a great job with that. It’s easy to set the incline with just a push of a button. I also realty appreciate the fan on this treadmill. It’s powerful enough to cool me down but not powerful enough to make me cold. I am very pleased with this treadmill and would recommend to others like me.

5
Date of experience: Jan 03, 2025

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Business Details

  • Shop ProForm online. ProForm is a world leader in home fitness equipment. Shop professional-grade treadmills, training cycles, and ellipticals!

  • email my.iFIT.com
  • call 8336804348
  • language https://proform.com

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