proovia.delivery

4.6
4.6 Based on 1.8K reviews

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Average Rating

4.6

/
5

1.8K Reviews

5 Star
86%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
6%

Filtered Reviews

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Review Time

R Hall
Kept us informed despite a delay due to…

Kept us informed despite a delay due to traffic and other factors Good service

5
Date of experience: Sep 16, 2025
Anna
Good!

Quick, efficient, good communication and competitive rates - thank you.

5
Date of experience: Sep 16, 2025
Kevin Hauxwell
ALWAYS FIRST CLASS SERVICE

5
Date of experience: Sep 16, 2025
Frank Cartledge
Recommend for reliability and timely service

Trolley delivered within original time slot. The courier Remus Constantin was polite, friendly and efficient. The service for the price is pretty incredible and compares well against price comparison sites like Anyvan and Shiply which is more pot luck.

5
Date of experience: Sep 16, 2025
Lauren Smith
communication good delivery not so

Good information about the delivery and on time good trackingHowever when the drivers arrived they refused to take their shoes off before going on our carpet

3
Date of experience: Sep 16, 2025
joanne k
Great delivery and kept updatec

My delivery arrived in excellent condition and I was kept updated every step ofvthe delivery. Arrived within the allocated time slot.

5
Date of experience: Sep 16, 2025
Repeat Customer
1st of 3 damaged items sent over the…

1st of 3 damaged items sent over the past 6 weeks.Tv cabinet broken on the bottom due to be secured badly on the Van.Has taken 4 weeks to actually get any response via email from Proovia stating they will refund the price of the cabinet but not the delivery cost.How can this be they have not delivered the cabinet correctly and they actually charge you for it.IT A BIG MINUS IN FACT ONE STAR IS ONE STAR TO MANY

1
Date of experience: Sep 16, 2025
Customer
Good serviceation and planning in…

Good commutation and planning in relation to the arrangements to deliver a heavy sideboard. Delivered on time. Very polite, respectful delivery drivers.

5
Date of experience: Sep 15, 2025
Andrea
Excellent couriers, thank you !

Excellent thank you! The collection and delivery of parcel was arranged by someone else, as I had bought a large item from them online. The gentleman used Proovia as the courier because he had prior knowledge of them and how good a service they provided and I was delighted that he did, as my sister has used their service on many occasions and has always been 100% impressed. The large parcel was collected when it was supposed to be. It had obviously been very well looked after during it's time with Proovia as it arrived in perfect, unmarked condition. It was also delivered well within the time slot which I was provided with. I would gladly use the company to arrange the delivery of anything which I needed to send and I'm very happy to recommended them!

5
Date of experience: Sep 15, 2025
Customer
Great communication

Easy to obtain a quote and great communication through out.

5
Date of experience: Sep 15, 2025

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