Review Time
I received a webcam that is not the quality I wanted. I've contacted the support with several emails about returning it since the 26th of January (12 days ago) with only one autmated response that that would get back to me within 2-7 days (which is totally unacceptable first of all), but I STILL have no response.
Good were shipped out fast enough, but I am giving 4 stars instead of 5 because I ordered with delivery to my home address (more expensive delivery) but instead my order was delivered to a self-pick up store (cheaper delivery in fact). I wrote an email to Proshop about this, but they never replied. I don't think that I will order from them again. Not the best customer service.
I ordered 2 CPUs Way before Christmas on the the 28th of November with an expected delivery date of the 12th to 17th December. On their website my order first went to "expected date 23rd" and then to "currently not available waiting for restock" I have been patient, I can understand there is a lot going on between christmas and new years not many ppl are working but we now have the 12th January so one whole month after the innitial delivery date and it still only says "currently not available waiting for restock".I have tried to contact the custumer support two times per email but have gotten ignored completely ... They have now replied saying that i can Just cancel my Order ...
Warning for hidden fees!The original price listed was 194 euro. Then they added all kind of magic fees and in the end I paid 205.The shipping fee listed as 5 euro magically jumped to 7, when I moved to the next page.The last fee was added right after I entered the credit card and it was not shown in the final Purchase page! Its name was "Fee".
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Über Proshop
Proshop ist Dänemarks größter IT-Händler. Wir haben in den 90’ern im Herzen von Aarhus eröffnet und sind seitdem
stetig gewachsen. Heute sind wir in Hoebjerg sesshaft, wenige Kilometer von der Innenstadt von Aarhus entfernt.
Sortiment
Wir haben ein riesiges Sortiment, wobei wir die beliebtesten Waren im Lager haben. Suchen Sie nach etwas
ungewöhnlichem? Wir beschaffen es Ihnen innerhalb weniger Tage.
Kundenservice
Hohes Serviceniveau war schon immer sehr wichtig für Proshop und wir legen Wert auf Wissen und guten Service bei
unseren Mitarbeitern. Erwarten Sie Außergewöhnliches!See more
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