protectapet.com

4.8
4.8 Based on 201 reviews

Our team of dedicated cat lovers are here to create 'habinatural' safe outdoor territories for your cats, enabling them to exhibit their natural wild behaviours and providing you with total peace of mind. Bestowed the King's Award for Innovation and Inter...

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Average Rating

4.8

/
5

201 Reviews

5 Star
90%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
2%

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Review Time

Chester
Third Catio for 12 Cat Family.

Third Catio for 12 cat family.Catio was installed in a morning and the cats love it.Two optional shelves were purchased and the cats are never off them.

4
Date of experience: Jul 15, 2025
Fencing repair after tree work completed!

ProtectaPet were called back to reinstate our fencing after we had a tree felled. Not only did they sort out the missing fencing, they noticed some of the brackets were bent and some of the fence was worn, so they replaced that too. A great service from a trusted company and I would highly recommend them! The perfect way to keep your furry family safe! Thank you

5
Date of experience: Jul 14, 2025
Jess Howard
Lovely experience from start to finish

Lovely experience from start to finish. Communication brilliant, explained measurements and best fit for my garden. Building of catio was done professionally and excellent

5
Date of experience: Jul 14, 2025
Raphael Barnes
We have two young Siamese sisters and…

We have two young Siamese sisters and after a couple of very stressful months of allowing them to roam our estate, we decided to invest in cat proofing the garden for their safety and our peace of mind. I can honestly say it’s been life changing. Rob worked solidly for almost 9 hours in the scorching heat, explained what he was doing and made modifications to the original plan, which suited our garden a lot better. We now leave our back door open when we go out, knowing the cats are safe and sound in the garden. The quality of the equipment, customer service and workmanship is second to none. We are so glad we did this, it’s expensive but it’s worth every penny.

5
Date of experience: Jul 11, 2025
Wilmon Clark
The two guys who came were brilliant it…

The two guys who came were brilliant it was a boiling hot day they just cracked on with it when they needed information they asked. I had a query to cats hanging on the mesh they said they have had big Maine coons hanging on these although I understood I still think it’s possible for our monsters to damage themHi I didn’t say we had a Maine coon they told me that they have seen Maine coons hang from the netting I was just worried because our monsters could probably be the ones to break it just by being themselves

5
Date of experience: Jul 10, 2025
Sam Smith
Warren

Warren, who came to doMy patio was amazing. He was brilliant but i was meant to have a gate and it didn't turn up. Till the following day i was very disappointed. Apart from that, they did a really good job.

3
Date of experience: Jul 10, 2025
Bella
We put it up ourselves

We put it up ourselves, but it looks great :)

5
Date of experience: Jul 10, 2025
Edris Morris
Good value

Good value, really nice , hardworking guys, highly recommend

5
Date of experience: Jul 10, 2025
Dark_Legend_PvP
My gymnastic kitties just can’t escape

The guys adapted as they went along to make sure the fencing was secure and no way could little kittens get out. They are both really agile now but I’m confident the fencing will keep them safe. It’s so lovely to share half the garden with them and know that they are secure. Fencing and the gate are strong and well made.

5
Date of experience: Jul 10, 2025
Ella Rogers
Cats love it!

We have had our ProtectaPet system for about a month, and are delighted with it. We have a small back yard and were quite concerned that it would give the place prison-yard vibes, but it blends in really well. Aesthetically, we have no complaints!Our three cats, two big athletic boys who have previously been indoor-only in our home, and one petite lady who had been free-roaming in a rural home until she came to us when her human passed, are all delighted with their newly expanded territory. They have made a few attempts to jump out, but they get stuck and just fall down again. The boys might not really be aware that the world goes on beyond the garden walls, but the little lady certainly is. Nonetheless, she has settled in and doesn't seem concerned that she can't go beyond the garden. Their lives are vastly enriched by being able to go outside. My husband and I are also enjoying the freedom and peace of mind of being able to go outside without having to fight off three determined escape artists, and we're having great fun watching them explore.The order process was straightforward. We provided measurements and photos and were sent enough materials for the installation. It does cost a bit, but it's competitive compared to some of the alternative options that we were looking at, and the cats agree that it was a good investment.As we are in Éire they couldn't do an installation for us. We were disappointed about this as we were nervous about our ability to install it correctly and safely. One box got temporarily lost in the post during delivery. When I contacted ProtectaPet they were very helpful, but it turned up eventually and we didn't need any replacement parts shipped.We got a great local handyman to help out with the installation, but realistically, if we'd had a bit more confidence, we could certainly have done the DIY installation ourselves. I would happily attempt the DIY installation myself now, having seen how it all works.We have a few areas of concern (low roof in one section and a water butt that is badly positioned), so we will probably order some additional mesh and brackets to secure these, now hat we've had time to observe and find possible escape points.I can wholeheartedly recommend this company and their solution for anyone looking to make their garden safe for their feline housemates!

5
Date of experience: Jul 09, 2025

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Business Details

  • Our team of dedicated cat lovers are here to create 'habinatural' safe outdoor territories for your cats, enabling them to exhibit their natural wild behaviours and providing you with total peace of mind. Bestowed the King's Award for Innovation and International Cat Care's prestigious 'Cat Friendly' Award for preventative feline care, join the revolution in preventative cat care. Choose safe outdoor access for your cat.See more

  • email info@protectapet.com
  • call 08009994008
  • language https://protectapet.com

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