Review Time
Great customer service the lady i spoke too on the phone was very nice and helpful , she assured me that i will receive my order within few days with an apology for the delay , so to my suprise I did ,i Will definitely be shopping from you again especially with lovely discounts you get , thank you.
I have been ordering from Pure Beauty for many years now. Their prices are very competitive and much lower than other Dermalogica suppliers. They also give free samples and free gifts depending on amount. Delivery is within 3-5 days from order.
Placed an order 4 days ago and still showing as pending. Please cancel my order and issue a refund. Cannot get through on the telephone and the email address shop@pure-beauty doesn’t work. My emails keep bouncing back. Update: after review order was dispatched Royal Mail 24hr tracked-thank you. Now received.
I have been using Pure Beauty for a good number of years, I started buying Dermalogica products as a client at the salon and then continued with online purchases. The prices are most competitive, and the service is quick and efficient. I also like to receive the free samples as a way to try different products. Thank you Pure Beauty.
I ordered something from Pure Beauty just because it was the cheapest online, but then had to be away from home as a result of a family crisis, so the item was sent back by Royal Mail. I was really pleased that Customer Services contacted me and agreed to send it again, without even accepting my offer to pay the delivery charge again. Great service and I will definitely use Pure Beauty again.
I’ve used Pure Beauty for a while now and never experienced any issues in using their on line ordering system it’s easy to use. I order Dermalogica and the prices are great. I also like the free gifts when you spent over a certain amount and also the free samples. Packaging is really good and delivery times are too.
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We are a small family run Beauty Salon from Lichfield in the Midlands and we have been selling Professionally Recommended Beauty Products Online in the UK for nearly 20 years.
Our brands include some of the most popular, well known and well resepcted skincare and hair care products in the UK. These include Dermalogica, Elemis, Medik8, SkinCeuticals, Olpalex, L'Oreal, Color Wow and many, many more besides.
We are a small business and we are very proud to be so and the comes with it's stregnths and weaknesses but we have a strong and loyal customer base and we always try and do our very best for all of our customers.
We hand pick and pack all of our customers' orders, we do it from our Salon in Lichfield and we process and send orders as quickly as we can but we are not a multi-national business and we will never deliver your items the same day. What we will do is appreciate each and every customer and each and every order they choose to place with us.
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