Review Time
Worse company I ever ordered from the product is low quality and they surprise you with extra shipping fees becouse they are from Germany. Just by local and avoid these people. I thought the price was decent till I got an additional 1/3rd the price added in fees. I definitely feel ripped off I could have gotten the same thing for less.
Do not use this company. Poor customer service. I bought 1000 piece puzzle. Paid $15 shipping from the company and then got a surprise shipping fee of $20 from UPS. When I complained to customer service about the UPS shipping fee they never responded. When I received the puzzle the date that was on it was cut off. It looked perfect in the preview.
I see several poor reviews but when you read them, almost all are caused directly by the consumer and not the company. My puzzle arrived quickly, just as I ordered it. Pieces were very high quality and durable. I have ordered twice now from this company and no issue either time. You just need to make sure you are uploading high resolution photos and you need to make sure you review it carefully before ordering because you will get what you ordered.
Do not use this company. They cut off a person in my photo then denied any culpability. Customer service made no offer to rectify. There is no proof sent to approve. You either get what you want delivered or you don't. If you don't. They do not care. I lost $300 to their poor system. Do not use this company.
I never had a puzzle made before, and my recent trip to Pigeon Forge, TN made me think to do it just because of the beautiful pics I took. I found Puzzle You while searching online and decided to try it. I'm so glad I did. I got the puzzle very fast and went to work. At first, I was missing some of the border pieces and contacted them. They sent me a replacement puzzle right away and now it is complete and it came out beautifully. I'm about to have another puzzle made and I can't wait. PuzzleYou is now my new place to have puzzles made.
Honestly really good experience. I loved that you can customize the puzzle and even box cover, and it tells you if your photo is good enough resolution for your order. Easy, user-friendly website, and after I placed the order it was delivered very quickly, and I'm in Canada. The product seems really good quality, its a gift so I will have to see how the finished puzzle looks but I am thoroughly impressed at the ease of use, fast delivery and quality!
Ordered 4-1000 piece yesterday than noticed picture I uploaded cut out two my family members. The photo design on their website was so small didn’t notice it at first, noticed wasn’t shipped yet so emailed them to have photo redone. They told me too late. Now I’m getting 131. Dollars of worthless puzzles going throw in trash
I got the 1000 piece puzzle. The picture quality was great. But the puzzle pieces were cut in such a similar shape it was impossible to distinguish a close fit from the correct fit. After doing the border for an hour unsuccessfully we gave up. Maybe the 500 piece would be better
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Custom Photo Jigsaw Puzzles made easy! Choose & upload 1-65 of your favorite pictures & select 2000, 1000, 500, 200, 100 or 48 pieces. 250+ puzzle templates & 80+ gift box designs to customize with your message. Fast 2-day UPS shipping from our friendly team in Pennsylvania, USA.
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