Review Time
I ordered this Quia night mask and I woke up to a very dry mask on my face and wouldn’t peel off so I had to wash with water. When I emailed them about my experience and getting a refund they kept saying they couldn’t find my order (even though I had sent them screenshots of my order number and payment emails to them as proof. Then they offered me 30% refund (not full)… and I politely denied it. Then they send me and email asking me to produce before and after photos 🤔 I am not going to sleep with that dry mask on so I can show them a photo in the morning. If I’m unhappy and they claim 30 days full refund or 60 days satisfaction guarantee or refund then i shouldn’t to prove I didn’t like it. I’ll return the Quia product as proof. I wouldnt waste my time going back and forth with emails for $42 worth of products. They can keep my money but I’ll definitely save another person the time in dealing with them. Be ready to lose money if you are unhappy.
I ordered this Quia night mask and I woke up to a very dry mask on my face and wouldn’t peel off so I had to wash with water. When I emailed them about my experience and getting a refund they kept saying they couldn’t find my order (even though I had sent them screenshots of my order number and payment emails to them as proof. Then they offered me 30% refund (not full)… and I politely denied it. Then they send me and email asking me to produce before and after photos 🤔 I am not going to sleep with that dry mask on so I can show them a photo in the morning. If I’m unhappy and they claim 30 days full refund or 60 days satisfaction guarantee or refund then i shouldn’t to prove I didn’t like it. I’ll return the Quia product as proof. I wouldnt waste my time going back and forth with emails for $42 worth of products. They can keep my money but I’ll definitely save another person the time in dealing with them. Be ready to lose money if you are unhappy.
The 60-day money back guarantee is bogus. 1) The product dries and irritates my skin. Quia Beauty insists they must to have a picture of the irritation. I did not write to request a refund in the days immediately following the usage. I did not think I would need a picture... I am not going to use it again to hurt my skin! 2) Also, they claim they can't find my order even though the order number is on everything. They took my money and sent me the product so there is no way they can't find it. Shady!!!
The 60-day money back guarantee is bogus. 1) The product dries and irritates my skin. Quia Beauty insists they must to have a picture of the irritation. I did not write to request a refund in the days immediately following the usage. I did not think I would need a picture... I am not going to use it again to hurt my skin! 2) Also, they claim they can't find my order even though the order number is on everything. They took my money and sent me the product so there is no way they can't find it. Shady!!!
This Quia product makes my skin feel and look really good. I loved it so much I ordered the Jelly cream as my now permanent routine. I honestly have not had a facial product like this before and will be ordering every time I need more. The best part about this mask is I can use it every night if I want. And the jelly cream just magnifies this mask. I would like the company to keep doing whatever your doing its working.
This Quia product makes my skin feel and look really good. I loved it so much I ordered the Jelly cream as my now permanent routine. I honestly have not had a facial product like this before and will be ordering every time I need more. The best part about this mask is I can use it every night if I want. And the jelly cream just magnifies this mask. I would like the company to keep doing whatever your doing its working.
I order almost 3 month ago and indon’t receive anything. The compagnie don’t want to give my money back and tell my a have a discount. But I don’t have any discount at this day. And honestly I just want my money back at this point. So discusted.
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