Review Time
Quirk Parts, did not send my items I ordered, on their original forecasted dateYou conveniently take my money, not even knowing if you’re stocking the parts you’re selling!!!???I much prefer to do my business in person, it cuts out the nonsense!Kind of what you bring!If you didn’t have all of my parts in stock, that should’ve been a part of the original information on your website!Like other legitimate websites, selling parts!Instead of having said, they all will be arriving by April 24th!I needed the parts when I ordered them, and I could pause until the 24th of April.Then you send some sorry note, inside the packaging, oh, the entire shipment will not be arriving on time.They wrote:we went to the bin, and noticed we only had one part, instead of the four, you ordered!They don’t take phone calls, and the follow up was horrible!!!They refused to give me an estimated date of arrival, and I demanded my money back!They said, after we get the parts, and send them to you, you can send them back and request a refund!I’m sure, with a restocking fee, and me paying the shipping!I finally got my parts, but will never do business with them again!Very shady practices, and communication!
The only reason I gave them a 2 star because I have a tiny amount of blame in the situation. I ordered a part for my Mazda through them on their other website “Mazda OEM Parts Outlet” and had the part shipped to my parents house where I’d do the work on my car (live in the city and don’t have garage). I did not get down there till after the 30 day return window (the tiny amount of blame I mentioned). However when I got to there to do the work I found what was a completely different part than was advertised, a quick glance at the part number confirmed it was absolutely not the part I ordered and that was advertised. Upon realizing they had sent the wrong part I messaged them on their website and was told that they would not remedy their error because I was outside the return window. $62 down the drain. A company that clearly 1. Do not sell the items it advertises and 2. Do not have any interest in good customer service. I imagine this is why they use separate websites to sell their parts so people don’t check this site to see how terrible their reviews are. Would never order from them again.
THey only shipped 3 of my 5 parts. Communication is only through chat and is lacking any detail. I've now waited a total of 18 days for my 2 missing parts and I still don't have them. THey say the warehouse reshipped them but no e-mail came saying so and there is no due date. DON'T USE QUIRKPARTS.
My experience is just too much to even write BUT the customer service is the worse part about this place. How can you not reach anyone just by chat and they know since they are only chatting they can speak to you any kind of way. I was told “I’ll take my time and look up your refund.” Because I asked what was my refund amount after they sent me someone else’s part with their info on it. The rep blocked me from chatting before I could even get a resolution. The agent was nasty to me from the beginning so I got nasty back and she really didn’t like that. This place is horrible!
This outfit shows parts in stock, but after you place an order a number of days pass after which they cancel the order because the parts are not in stock. Customer service associates are rude and state they don't need my business. Fine, I will: There are better suppliers!
Ordered parts from them. All correct vehicle info, etc. Followed instructions to the letter. Disassembled vehicle as per instructions. Started installing ordered parts and they didn't fit. Called KIA tech support and they told me the part wasn't going to work. I reached out to Quirk Parts via their website with no answer. I went on eBay and the whole transaction with Quirk Parts isn't on their website. I can't give eBay any feedback. ????Run away from them. JMO
I orderred parts that come 4 to a bag. The parts were advertised as a package of 4. The seller opened the Ford OEM Package and removed 2 then shipped me 2 parts in the bag stapled closed. Many of the sellers reviews complain of similar short ship items.
Ordered a tire rim for my Lincoln. used the VIN # and everything. wrong size came. when i reached out they assured me--by email because noone from this company will talk to you and their phone number listed is useless---that it was the right part. i took it to the tire shop and it WAS NOT the right part. now they are telling me since i ordered the wrong part it is my responsibility to pay for shipping. WORST company i have ever dealt with
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Find an excellent selection of OEM and Aftermarket vehicle parts and accessories for GM, MOPAR, Kia, Mazda, Subaru, and VW for sale in our extensive online car parts store. Quirk Parts has been providing exemplary service to thousands on eBay and has n...
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