radicalstorage.com

4.3
4.3 Based on 1.9K reviews

Radical Storage - the world's luggage storage network! Find your closest luggage storage and enjoy your journey until the very end!...

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Average Rating

4.3

/
5

1.9K Reviews

5 Star
73%
4 Star
9%
3 Star
2%
2 Star
2%
1 Star
14%

Filtered Reviews

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Review Time

Poppy Anderson
Customer service was terrible and made us miss our train

First of all the location for radical storage was off and we walked 15 minutes in the wrong direction. Secondly, the place was closed and luckily the owner lived upstairs and was unpacking his car to see us. We told a representative all this and nothing was done to ensure we had a seamless check in. Supposedly you guys have a chat group but they didn’t answer till an hour after. So during all this we were freaking out and panicking while the rep was telling us that baggage was checked in and everything was okay.Overall would not recommend.

1
Date of experience: Apr 02, 2024
Gary Smith
The app was good but the service was…

The app was good but the service was just about acceptable.The address was a tiny mini-market style store.There was no signage for Radical Storage. We walked by the store before realising our error/The shopkeeper was courteous and registered our luggage without issue. Our primary concern was that the bags were not put into a secure storage space. They were left in the store and within easy reach of anybody who entered the store. Thankfully the luggage was still there when we returned but, we had an uneasy feeling for the day until it was back in our hands! Would be very slow to recommend.

2
Date of experience: Apr 01, 2024
JC25
2 minutes walk from the trains!

2 minutes walk from the trains, so convenient & easy luggage drop. Will definitely use it again.

5
Date of experience: Apr 01, 2024
HumbertoX55
Very disappointing service

I didn't know your company and my experience was awful. If you make people pay in advance you have to be reliable. Instead, I finished paying for a service I didn't receive, the place to leave my luggage was closed and this ruined what I had planned to do in the day. I am waiting for a refund and I will certainly not use your services again.

1
Date of experience: Apr 01, 2024
Candy Harris
Milan - baggage storage.

It was very convenient to use this storage - but we needed 3hrs only and to pay 7 bags/50€ was quite much. But still, it was very nice opportunity to put bags away safely.

5
Date of experience: Apr 01, 2024
Honor Brooks
The shop was close to the bus station

The shop was close to the bus station, it was easy to find it and the service provided was effective and direct.

4
Date of experience: Apr 01, 2024
Tori Morris
Very good

Very good! They were very friendly

5
Date of experience: Apr 01, 2024
jojobazz1317
no system

1. it was not easy to find 2. It does not look secure. We just kept our luggage in a small local supermarket, and the store owner gave no tags or stickers for my luggage. So anyone could take our luggage, and the owner of the store would not know which luggage was whose. Luckily, we found our luggage safely, but there must be a system to keep our luggage safe.

2
Date of experience: Apr 01, 2024
Theo031
Great storage facility

Used this place many times and never an issue! Thanks and see you again soon

5
Date of experience: Apr 01, 2024
FreeGame500
0/5. SCAM

If I could give Radical Storage a 0 I would. I booked on the app, arrived to the location (Nude Amigos restaurant, Broadbeach) and it’s closed. I ring the contact number associated which was the restaurant owner. He explained that he has never been associated with Radical Storage before. I was completely inconvenienced and had to spend even more money to store my bags somewhere not fraudulent. I have messaged on the app and had no response. Ridiculous.

1
Date of experience: Mar 31, 2024

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