radicalstorage.com

4.3
4.3 Based on 1.9K reviews

Radical Storage - the world's luggage storage network! Find your closest luggage storage and enjoy your journey until the very end!...

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Average Rating

4.3

/
5

1.9K Reviews

5 Star
73%
4 Star
9%
3 Star
2%
2 Star
2%
1 Star
14%

Filtered Reviews

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Review Time

Felicity
Unsatisfactory, misleading experience.

Very misleading experience in Christchurch today. I booked the option labelled ‘Bus Interchange’ while I was standing inside the Christchurch Bus Interchange. However, the confirmation and QR code were for a completely different partner shop on Cashel Street. The Interchange counter could not accept it, leaving my booking unusable. Radical seems to market a Cashel Street host as ‘Bus Interchange,’ which is confusing and feels deceptive. When I contacted support, they refused a refund unless I made another booking and paid an extra fee. Travellers should be cautious — the location shown in the app may not actually match where you are, and refunds are very difficult to obtain. At this stage, in spite of numerous emails back and forth with Customer “Care” and my pointing out the ambiguous nature of their process, I have not received a satisfactory reply nor a refund, yet we received no product for our money.

1
Date of experience: Sep 27, 2025
Bianca Vega
easy to locate

easy to locate. no long wait times, open late and in a safe area.

5
Date of experience: Sep 27, 2025
Jane Argyle
Recommend

Friendly reception.

3
Date of experience: Sep 27, 2025
Martin
Excellent service

Excellent service. Will definitely use it again.

5
Date of experience: Sep 27, 2025
David Fuentes
Great Idea for Luggage Storage.

Great idea for storing your luggage and allowing you to enjoy your day without lugging baggage around. We were not near hotel so didn't have to travel back to hotel had we left luggage there. It was great to have our luggage near to where we were.

4
Date of experience: Sep 27, 2025
Chiara
Wonderful service

Wonderful and quick service, I highly recommend

5
Date of experience: Sep 26, 2025
Harley
As safe as leaving your stuff in the middle of the street

Not clear location, no one expecting us, just a closed hostel door. We had to call to contact the staff that barely spoke any english, they sent us a wrong code to open the door and when we could not open it a woman came and angrily showed us the proper code refusing to acknowledge the mistake, then, once inside she pointed us to a completely exposed and unguarded room, (actually the living room of the hostel). As safe as leaving your stuff in the middle of the street.

1
Date of experience: Sep 26, 2025
Kerry Pellatt
Easy

Easy! Great location

5
Date of experience: Sep 26, 2025
Steve
Great Service

Really useful little service. Loved the shop as well. Really friendly staff and open 24 hour. Would use again.

5
Date of experience: Sep 26, 2025
emma
UNSAFE STORAGE

Absolutely awful. First time they put it behind the counter of the shop, not a secure locker, second time a different shop had been closed by the police a month previous. They said they would refund both but only refunded one... DO NOT USE THIS SERVICE ITS NOT RELIABLE OR SAFE

1
Date of experience: Sep 26, 2025

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