rebelinternet.uk

4.7
4.7 Based on 81 reviews

Rebel delivers Wi-Fi that actually works. Fair pricing. Customers first. Its not hard to see how Rebel is revolutionising home internet in the UK. Built for customers who experience Wi-Fi woes, are frustrated with the unfair pricing tactics of the Big Bro...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

81 Reviews

5 Star
90%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Charlie Hallworth
After recently moving flat in Manchester, the Rebel team, specifically Dhivya, was on hand to help m

After recently moving flat in Manchester, the Rebel team, specifically Dhivya, was on hand to help me with any and every question I had about getting our router set up in our new home. The change was swift and seamless which is always a positive when moving home. The product is fantastic, with a fixed tariff that doesn't fluctuate month on month with fast reliable internet service.

5
Date of experience: Mar 02, 2026
HAMISH
I tried to get Rebel fibre Internet. They promised within 10 days. This was delayed by Openreach nee

I tried to get Rebel fibre Internet. They promised within 10 days.
This was delayed by Openreach needing to do some connection work.
When I asked for a refund because I couldn’t wait three months, they promptly refunded me.
I couldn't ask for better customer service than that.
- They can't deliver,
- They paid me back.
- Brilliant.

5
Date of experience: Feb 23, 2026
HAMISH
Customer service is super

I tried to get Rebel fibre Internet. They promised within 10 days.This was delayed by Openreach needing to do some connection work. When I asked for a refund because I couldn’t wait three months, they promptly refunded me. I couldn't ask for better customer service than that.- They can't deliver, - They paid me back.- Brilliant.

5
Date of experience: Feb 23, 2026
Volkan
Job well done.

5
Date of experience: Feb 20, 2026
lee Walkup
The best internet Service

Fantastic customer service especially Toby who I have managed to liaise with when issues have risen I would highly recommend this product as it is very fast and the extensions look amazing

5
Date of experience: Feb 19, 2026
CNoff
Rebel customer service is outstanding A***

Customer service is outstanding. I was previously a Virgin customer. Had a delay as OpenReach had to fix the connection initially, but Emma at Rebel was responsive and helpful to get us online. Everything really clear and easy to set up, now we have it working, it's way faster in the house than Virgin. Like the app too. Very happy to have changed provider.

5
Date of experience: Feb 13, 2026
Graham Naismith
Moved from BT who were painful beyond…

Moved from BT who were painful beyond the limits of human endurance and couldn't fix my issues. This was an absolutely opposite experience. Really prompt, superb customer service (imagine being able to email a person and they email you back really quickly having actually read what you've written - Niviya was brilliant). WiFi is superb and the house is once again silent! Even my wife said well done. I'll take the credit!

5
Date of experience: Feb 13, 2026
Raph Marinho
5 Star Service !!! It's so rare to find these days

As an IT Professional, I am very impressed with Rebel Internet's level of support. Justice has been an outstanding help, followed up on the issue and did everything to get the problem resolved, kept me informed, managed everything with an expert hand. I feel I am in great hands 😍

5
Date of experience: Feb 11, 2026
Lucy Standing
Wow - amazing customer service

Wow! Actual humans who actually respond! Having gone all around the houses with EE, I looked up Rebel internet. I got my installation pack very quickly and Dhivya has been emailing me, checking on me, co-ordinating with BT open reach. She is proactive, helpful and very efficient. Just amazing to find this level of customer service nowadays. Thank you.

5
Date of experience: Feb 11, 2026
Phill Howes
Excellent customer communications

Excellent customer communications, first class service had a problem with my billing, sorted straight away and refund issued

5
Date of experience: Feb 09, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Rebel delivers Wi-Fi that actually works. Fair pricing. Customers first. Its not hard to see how Rebel is revolutionising home internet in the UK. Built for customers who experience Wi-Fi woes, are frustrated with the unfair pricing tactics of the Big Broadband providers, or are looking for something better. Rebel provides home Wi-Fi, broadband, and home phone services and is available to 29.5 million customers throughout the UK. See more

  • email support@rebelinternet.uk
  • language https://rebelinternet.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More