Name: regencytotalwarranty.com
Telephone: 8004091889
Rating: 4.4

Joyce Bailey Guest

Exceptional

The people at Regency were professional, courteous and worked with me to get the service in place at a good price. I was very impressed with the sales staff.

Date of experience: Oct 03, 2025

Robert Yerex Guest

5 months ago

Regency, a Good Choice

Responsive to communication and should be looked at for any home warranty needs

Date of experience: Oct 03, 2025

Toni Guest

5 months ago

Listened and was very helpful.

The representative I worked with answered my concerns and questions. He was also through and helpful.

Date of experience: Oct 01, 2025

Vickie Brown Guest

5 months ago

I immediately liked speaking with Alex

I immediately liked speaking with Alex. He explained everything to me and answered all my questions. Being a senior on a fixed income I welcome any discounts that are offered and Regency offers a great discount.

Date of experience: Sep 30, 2025

Adam Ward Guest

5 months ago

Sales team is courteous and…

Sales team is courteous and knowledgeable

Date of experience: Sep 30, 2025

Cheryl Schafer Guest

5 months ago

Rep was well informed

Rep was well informed; very patient and kind.

Date of experience: Sep 30, 2025

Cynthia Guest

5 months ago

Sale Representative and Information

The sales representative was nice and gave information on the plans that they have available and the extras you can add on to the plan,so I decided to give it a go, I can't give a review on services cause I just purchased the plan ,but we'll see how it goes...

Date of experience: Sep 29, 2025

Mariann Muscolino Guest

5 months ago

Initial signup with Regency

The salesman I spoke with was very knowledgeable in answering my questions and concerns. I am thankful for his professionalism and honesty.

Date of experience: Sep 29, 2025

Leigh Guest

5 months ago

Alex was absolutely amazing

Alex was absolutely amazing! He explained everything to me, and I wanted to wait until my current warranty was over. I received a text message reducing my premium with a lifetime rate lock guarantee and I couldn't pass it up! Called Alex back he confirmed everything and we finished the process of signing up and enrolling. I had a couple questions a couple days later I called him he answered right away it was so wonderful having a live person to talk to and Alex was absolutely amazing! Normally I would say I can't wait to use the service but with a home warranty obviously you want to wait as long as possible cuz you don't want anything breaking down! I hope when I do have to file a claim it's as seamless and wonderful as the experience of signing up.

Date of experience: Sep 26, 2025

Jenee Guest

5 months ago

Horrible customer service

After waiting 5 days for confirmation that a tech would be out to fix my dishwasher, I called and the rep had not even started the claim. The next claim we had with our heating and air, after waiting a week we were told that they could not find a company that would service us and that we could find a tech ourselves and let them know. We bought our policy from Andrew and I called to cancel the policy since it was such an ordeal to get service, and he assured me to call him next time and he would see to it that we were helped. So when I had to call him he was so rude. I told him I wanted to cancel and he told me that it was not possible to cancel until January. I told him I would make sure to fill out a review so that people knew not to go with Regency and he became aggressive and belligerent and accused me of threatening him. Are you kidding me?! Save yourself a headache and skip this company.