Review Time
The platform looks professional, but my experience did not match the expectations. Communication was slow and sometimes unclear. I had to follow up multiple times to get simple answers. Some processes also felt complicated for no reason. A service like this should make things easier, not more stressful. Hopefully they improve their support system.
My experience with this company was disappointing. There was a lack of clear communication and updates. Important questions were not answered quickly. This created confusion during the process. I hope they improve their support team and response time.
I expected a smoother experience based on the description of the service. Unfortunately there were several communication issues. Messages were sometimes ignored or answered very late. This made the process difficult and stressful. The platform has potential but needs better support.
The service did not work well for me. The process was slower than expected and communication was inconsistent. I had to send several follow-ups just to get updates. Some information was also unclear during onboarding. Overall it felt frustrating and unorganized.
I wanted to like this service, but it did not meet my expectations. Communication delays were the biggest problem. There were times when I waited several days for a reply. This made it difficult to move forward with the process. I believe the company needs to improve customer support and transparency.
My experience was below average. The platform itself is fine, but the support and communication were disappointing. Several times I had to repeat my questions because they were not answered properly. It felt like the process lacked organization. I hope they improve their internal communication.
Very disappointing experience overall. I joined the platform expecting a smooth hiring or payment process, but things quickly became confusing. Communication from the team was slow and sometimes completely absent. I had to send multiple emails just to get a simple response. The platform itself looks professional, but the actual support didn’t match expectations. Payments and updates took longer than promised. This created unnecessary stress during the project. I really expected more transparency. Hopefully they improve their communication and response time.
Unfortunately my experience was not positive. The process started well but quickly became confusing. Support responses were inconsistent and sometimes very delayed. I also noticed that important details were not explained clearly in the beginning. This created unnecessary complications later. I expected a more professional and structured process from a global service.
In addition to matching me with top-notch businesses, the platform made the onboarding process exceedingly easy. Thanks to their employer registration service, I finished all the onboarding processes in a timely manner. It was simple to begin working remotely because there were no difficult stages and clear and effective communication throughout!
I’ve had a really good experience with Horizons so far. The whole process has been super smooth, and anytime I had a question, someone got back to me quickly and actually helped (rare these days!). Everyone I’ve talked to has been friendly and easy to work with, which makes a huge difference.Overall, I just feel like I’m in good hands. If you’re on the fence, I’d definitely recommend giving Horizons a try.
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