Review Time
I have been using Horizons for close to 2 years. My experience is not that good. Email to their support team, they take more than 1 week or work 2 weeks to reply to you. Your message has been ignored. During the payroll period, worst still. They take super long to reply. Your message has been ignored. They selectively reply to your message. They do not provide you with a solution, but they go around the tree to reply to you, even when you ask a simple or straightforward question.
We were new to international hiring and frankly, terrified of messing it up. Their sales and onboarding team were incredibly patient. They didn't just sell us a product; they took the time to understand our goals and walked us through every sing step, from generating a complaint contract to explaining the statutory benefits in the new country. Great fist impression and they've lived up to it ever since.
RPL proved to be incredibly unprofessional. There has been no payment or appropriate communication following the completion of the assigned work. Numerous follow-ups were disregarded; this is not a reliable business to work with.
We run a uK-based company seeing strong growth in Argentina, so needed to start building a team there. Remote People helped us find great local talent but also acted as our EOR to take care of onboarding and running payroll for our new team members. It's been great having an integrated 'one stop shop' to handle everything. I highly recommend Remote People and special thanks to Michael for guiding us through the process with such ease.
Horizons has allowed me to work remotely inside the EU, and my experience has been excellent. The support team is very efficient, and all my questions/issues have been quickly resolved. With over a year of collaboration, I have nothing to complain about.
My company needed back-office support in a number of areas to allow me to focus on business operations. Horizon's allowed me to onboard team members from around the globe to provide support with IT, Marketing and Accounting. Thanks to Horizons, I was able to offer my new team members local benefits and stay in compliance with local payroll tax requirements. They made the process super easy, and their reasonable pricing made them the clear choice for my business. I will continue to use their services for the foreseeable future!
Great Tool not only for businesses but also for employees! This tool makes everything easier, payslips, payroll, time tracking, Time off, expenses, is really intuitive and I really like how it works and how easy is to understand!Horizons offers a lot of features that are really useful for businesses also such as leave approval, centralized access, expense submission, and contact support is highly recommended is fast and they solve your problem.
We hired 2 employees via Horizons in countries where we wanted to check if there is a market for us. First of all, the initial support and help provided by Horizons was fast and super helpful - we were able to onboard each employee within 2 weeks! All our questions were answered timely and to our satisfaction. Both employees have been with us now for several months without any issues. We are already planning on hiring additional staff via Horizons as the markets turn out to be great opportunities!
From an employee perspective Horizons is truly shocking.I have never in my 20 year career experienced anything like this.From onboarding (took weeks to provide my contract) to working with them - had to chase for my P60 for two months - to off boarding (no one can even tell me what’s going on) it’s the most horrendous employee experience ever.Enquiries go unanswered for days, sometimes weeks. No one seems to know what’s going on or who is responsible for what.Speaking to my colleagues, I’m not the only one experiencing this.I would never ever work via them again.
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