repairandassure.com

4.8
4.8 Based on 61 reviews

Repair & Assure has rapidly established itself as one of the UK’s leading appliance repair networks and service plan providers. With a commitment to excellence in customer service and a highly efficient network of engineers, we are dedicated to meeting yo...

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Average Rating

4.8

/
5

61 Reviews

5 Star
90%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
3%

All Reviews

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Review Time

Mike Raaj
Receiving a call with reference to extending the warranty on my washing machine,as original manufact

Receiving a call with reference to extending the warranty on my washing machine,as original manufacturers warranty due to expire.
Advisor was very helpful in updating me with extended warranty and cost

5
Date of experience: Feb 11, 2026
Engineer was a delight. He is Friendly and professional. After phoning to arrange a time arrived pr

Engineer was a delight. He is Friendly and professional. After phoning to arrange a time arrived promptly. After the a few minutes of we would havr to get it repaired further he got his magic wand and fixed it in 10 minutes. You have two very grateful customers. Thankyou very much.

5
Date of experience: Feb 04, 2026
Tod Dingwall
Clear and precise very professional and…

Clear and precise very professional and would recommend

5
Date of experience: Feb 04, 2026
Engineer was a delight

Engineer was a delight. He is Friendly and professional. After phoning to arrange a time arrived promptly. After the a few minutes of we would havr to get it repaired further he got his magic wand and fixed it in 10 minutes. You have two very grateful customers. Thankyou very much.

5
Date of experience: Feb 04, 2026
Glenis  Spencer
Peace of mind they will repair or give…

Peace of mind they will repair or give me a new washer if mine is completely broken. Also if not happy you can cancel anytime. Also the fact your premium will not go up after repairs or new washer.

5
Date of experience: Feb 04, 2026
Monica Hull
Great customer service

I received a call today about extending the warranty on my washing machine and I was quite sceptical at first, as you hear so many stories about these types of calls. However, both the sales advisor and his manager were very professional, patient, and took the time to answer all my questions, which really put my mind at ease. They didn’t pressure me at all and explained everything clearly. In the end, I took out the extended cover at a great price and I’m really pleased with the service I received.

5
Date of experience: Feb 03, 2026
Richard
Rang them Monday about my washer…

Rang them Monday about my washer leaking they came out Tuesday no messing around great service Been with them 4 years always a great service

5
Date of experience: Feb 02, 2026
Jacqueline Heaton
Everyone was very good and polite and…

Everyone was very good and polite and not to pushy

5
Date of experience: Jan 30, 2026
Karen Burnett
The lady I spoke to was very helpful…

The lady I spoke to was very helpful and polite. My appliances are working perfect. The insurance is good value for money.

5
Date of experience: Jan 29, 2026
NICOLA GARDENER @ Brighton office dealt…

NICOLA GARDENER @ Brighton office dealt with an extremely complex issue that required discretion and moral application. She was thorough, professional, helpful, compassionate and fair. Very impressive for an insurance company which restored my faith such organisations setting them head and shoulders above any other I have dealt with in many years. She did her company proud! Thanks Nicole. Keep up the good work 👍☺️

5
Date of experience: Jan 29, 2026

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Business Details

  • Repair & Assure has rapidly established itself as one of the UK’s leading appliance repair networks and service plan providers. With a commitment to excellence in customer service and a highly efficient network of engineers, we are dedicated to meeting your needs with professionalism and expertise.

    Our impressive track record, coupled with a near perfect rating on Trustpilot, underscores why Repair & Assure is one of the preferred choice for both individuals and manufacturers seeking reliable, high-quality repair solutions.See more

  • email support@repairandassure.com
  • call 08000882943
  • language https://repairandassure.co.uk

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