Review Time
We had our 2 sofas delivered, within the time slot, this morning. Despite there being a slight access problem, they solved this promptly and soon had our sofas in situ. They waited while we tested the recliners and made sure they were all operating correctly and we were happy. Steve and Reece did a great job, real credit to the Company. Thanks Guys.
Jas that sold us our couches was superb from the start and kept us up to date with how our order was coming along for delivery. The couches have now arrived and Neil and Steve who set them up for us were brilliant too. All such quality service and so helpful. The couches look great and even thought there is a slight correction needed Jas was straight on the phone to let me know what would be done. No fuss. And the price we paid was along the lines of other furniture shops we looked at which was a pleasant surprise.
Highly recommend. Great customer experience service in the showroom when looking for a new suite for our home, good competitive pricing; stored the suite for a few weeks allowing us to finish decorating the room; delivered with care by Neil and Steve who were super friendly too.
Absolutely first class service from Neil + Steve this morning. Extremely friendly and helpful setting up our new suite and delivered exactly as time slot provided. In store service and advice from both Paul + Jason in selecting our suite was excellent. Highly recommend the Richard F Mackay experience to everyone- we've bought from them previously and wouldn't hesitate to buy again.
My wife and I have been customers of Richard F Mackay Ltd since before Jason was a boy. Jason and his team have always provided excellent service in a friendly and professional manner, identifying the pros and cons of different products all over a cup of coffee.On this occasion this resulted in the purchase of new Himolla sofas which were delivered with much care and attention by Murry and Dylan. Excellent and friendly service throughout.
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Proud to serve Edinburgh for over 80 years with the finest Furniture, Flooring and Kitchens
