Review Time
Please be cautious before subscribing to this service. I signed up for a free trial under the impression that the plan, once the trial ended, would cost £14.00 as stated on their website. However, I was charged £29.00 instead. When I contacted their support team to request a refund, they declined.They also state that they will send an email reminder before the free trial ends so customers can cancel in time. In my case, no reminder email was received. Only after the payment was taken did an email appear, dated earlier, which suggests that the notification may not have actually been delivered when it should have been. Had I received the reminder as promised, I would have cancelled, as I do not require the service.This experience makes the free trial and pricing process feel misleading. The way the notification was handled does not inspire trust, and I feel that customers should be aware of this before signing up. I would recommend carefully reviewing your subscription settings and taking screenshots of advertised pricing to avoid unexpected charges.This kind of shoddy business policy is now practised by all tech organisations, and that's how they are making millions from stealing the customer's pockets. Do not buy their services, as you will never make a dime by creating videos and uploading them to the tech platform. Everything is controlled by the tech thieves to make money for themselves, not for the customers. So it's better not to pay all these tech companies, who are all kinds of thieves and dodgy people.Roni Aaryan
Riverside has allowed me to make my dream come true. Telling the stories of my community, the stories of Africans across the continent, has always been my mission. But without Riverside, I wouldn’t have been able to sit down with someone in Côte d’Ivoire or South Africa and hear them as if we were sitting right next to each other. On top of that, the fact that it makes it so easy to create snapshots for social media means I can focus more on recording and less on worrying about content.
I simply LOVE Riverside. It makes my podcast creation a breeze. It feels like its designed by creators for creators. I save a bunch of time with its features. Its AI implementation feels sound and logic, and I use some features more than others. Some not. But it works!The UI is great, guests feel right at home when recording. I actually send a podcast suitcase to my guests all around the country (Norway). They connect the received camera, mic and set up the lighting with me over the phone. We hook up in the Studio, and voila! Thebackground upload function works. I had a guest that was on a shitty LTE line. Turned off video visibility to save bandwith. The local recording was uploaded a few hours later and the edit was smashing. Usually the upload is done instantly on regular guests.The magic edit, promo clips etc are a lifesaver.A few parts to improve: The auto transcription into Norwegian could be better. The finishing touches requires quite a lot of manual labor. And the UI for fixing the transcription could also be a tad smoother.The UI for editing is 4+. Sometimes some of the functions stop responding and I have to exit and reenter the project to get it working correctly again. But over all I LOVE Riverside!Bernt
I used to use Streamyard, but the price went through the roof and they didn't give notice very conspicuously that this was going to happen.After doing a lot of research on alternatives I found Riverside. it had at that time all the features I wanted and needed at a better price. But since I joined, they add new features very regularly. It now does way more than I would ever need, but many people would find it very useful. Including its AI clips from recordings one can use to promote a show or live stream.I haven't actually used it yet for a live stream, I use it for recording interviews and the quality I get is fantastic. You can hook up a 1st rate camera like a Sony A7 IV and capture in 4K (if you can figure out where those controls are) and your recording is way into the professional quality.Riverside is one of those things you almost don't want to tell others about in case it gets to popular and becomes less accessible. Hopefully they will continue to offer the excellent capabilities and RAPID tech help I have experienced with them so far.
I really like using Riverside to record podcast episodes with guests. I especially like 3 things:1. There's no limit on how long you can have a guest in the recording studio. This is super helpful as we often need to check lighting, have some small talk about the session, or just take breaks in between episodes (I like to film 4 episodes in a 2-3 hour session with a guest). Zoom and Meet limit the length of the meeting unless you're in the pro versions. I feel like the price to value that I get from Riverside far exceeds those two, especially in comparison to their pro versions. 2. Editing has improved A LOT since two years ago. I always liked that I could edit the transcript directly to clip ums and awkward spots, but now the layouts and quality of the shorts/clips are so much better. I edited a whole podcast ep inside Riverside last week, no need to drop it into Final Cut. Gamechanger in terms of efficiency without sacrificing quality. 3. Recording locally improves the quality when the guest has a poor wifi connection. I've found that the guest tends to be very impressed by this feature when I tell them about it, which is usually after they start to apologize for the quality of their camera or share a worry about the data connection. Overall I'm going to keep using Riverside to record and edit the content pieces I put on YouTube and Instagram. Check it out if you're looking for a quality service that delivers consistently.
-Confusing UI makes it difficult for guests to connect and set themselves up.-Too resource heavy, which causes issues for users who are using less powerful computers. This results in freezes and disconnections.-Often unsupportive of bluetooth hardware such as bluetooth headphones and microphones. Most modern everyday people are no longer using wired headphones and therefore don't have access to them anymore.-Extremely poor echo-cancellation algorithm which is required when not using wired headphones. Audio recordings, even though marked "RAW" are affected by the echo cancellation which makes sections of recorded dialogue completely unintelligible, unrepairable and therefore unusable.-Guests need to be techy savy to use this web-app effectively, which makes the app redundant, as a tech savy user can always record and send audio/video via other means therefore negating the need to pay for such a service.
Excellent application with some really useful add ons. I have been using Riverside or around 6 months now and I have found to be very useful for many of the promotional and thought leadership videos I am creating.I find it easy to use and the help and training videos are very useful too.
As a novice video content creator, Riverside took me from terrible to good quickly. I love the 4K quality, the AI tools, and the fact the platform is continuously developing. Also really good support through tutorials and community sessions that have elevated my thinking significantly.
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