Review Time
Absolutely LUV Riverside!for its quality 🎥 video recording of both me and my customers... even when my own internet 🦥 lags behind. So deeply appreciative of this.What's more, the audio tracks can separately be treated post recording, which means we get the transcripts faster. Thanks Riverside. 🔥Great work!
This is the best service, for the "jack of all trade". It is user friendly, and has all the bells and whistles to create an efficient, and lightlabour . My team and I love this especially interviewing and podcasts from different regions that may not have same quality of bandwidth or equipment (mic/camera).
Always amazing customer service. You can't really receive this level of service these days from any other comapny at comparable price tags. The software is updated frequently with new features to help us provide easy edits to our podcasts.
I was a complete novice when I started using Riverside to create my podcast. I wasn't savvy with media and technology either. Happily, the user- friendly set up that made me choose Riverside turned out to be the real deal. The team is amazing and the support always exceeds my expectations. As a new podcast creator, I can learn my craft, knowing the tech side of things is sound and well-supported.
Apple maps bad.This is what happens when a company rushes to implement AI features and releases a product that should never have been put on the market, even as a free program.Furthermore, it's as if they did absolutely no UI/UX research. Basic features of editing software are either missing or don't work. For example:-can't join clips-content lost when splitting clips-auto-generated transcript is out of order if someone interjects while someone else is talking-no way to separate two people talking at the same time, even though they're on separate tracksReturning to the sub-par, rushed to market AI features, using the AI pause and filler word removal results in horribly chopped up clips in which the beginning and end of words are cut off and no pauses are left in between edited sections. Lastly, you can only export individual tracks of the full, unedited recording, so if you've suffered through trying to fix all the terrible AI editing and can't make certain edits because of the lack of basic functionality, as mentioned above, and want to export your tracks to a reliable platform (like, say, Audible, which is free), you'd have to edit the entire thing over again manually. Someone should be, at the very least, incredibly embarrassed to have shipped this. But even better, someone should have lost their job over this garbage.
This platform is garbage. 80% of the five-star reviews are from people with only 1 review... anyone who can vibe code a terrible platform like this can also amass an army of fake Trustpilot accounts to cover up their terrible work.It just doesn't work, support were fast to reply but didn't help me at all. Don't bother.
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