Review Time
To keep it brief, my experience has been disappointing despite the positive reviews. I was excited to start using this platform, but it has been 11 days since I first contacted support. Responses take at least two days, and when they do reply, it's often just standard replies or excuses about my setup. My specific issue with low-quality screen recordings has gone unaddressed despite my thorough attempts to provide examples and access to my account. They seem uninterested in resolving this issue, instead blaming my internet connection, which is not the problem. Overall, the support is slow and ineffective, and while the user experience appears nice, I am now seeking alternatives.
This product is almost unusable. It looks all shiny on the outside, but nothing but issues. Downloading tracks, especially individual ones, is harder than picking a lock. It's like an 8 step process across folders, options, your computer, the cloud, etc and then still at the end you can't find it. On the recording itself- a podcast - my guest had his wifi go down. It shut us down and we had to start a new recording. Then, that guest left early so that the 2 hosts could chat - still recording- and because he we didn't all leave at the same time, it said I couldn't have his recording unless I sent him an email (!!) asking permission to get it. What is this? No actual person to help, and chat is an AI nothing bot that loads slowly. I went to StreamYard after this and found everything I was looking for. Hell, even Zoom was better.
Great recording and editing platform, specially on the first payment method, which gives you a wider range of options that make your podcast richer. The recording quality both on image and sound are great. Highly recommended either if you are beggining on this world or you are looking for something different to try.
I was using a different platform for recording my podcast and I was told about Riverside so I thought I would try it. I am so happy I did. The AI tools to improve your audio/video and amazing, and the "magic clips" it creates for me, allows me to have social media ready clips ready right after recording. Great job Riverside Team
Although I am not a consistent content creator (plan to get back into it), I still use Riverside FM, and recommend it to others, because of the simplicity. I don't have video editing skills, but Riverside makes it really easy to learn how to do it, especially with their YouTube channel to help you out. I recommend it to clients, mainly because as the authority of your business, you can record a video, then either you, or your producer/VA can take that recording and do a whole lot with it: edit, add captions, turn into reels etc. Then from there, it goes out on YT, podcast platforms, social media. That 10 minute video can produce SO much, it's well worth the $29 a month. I also use it to edit videos that I have created elsewhere.My only issue with it is that it's really hard to recommend it to someone and get paid for your recommendation - I looked at the affiliate page and didn't get anywhere because it was so confusing and hard to sign up. Not even sure you can sign up to it if you are in the UK. So I'm recommending it for free instead! Would be nice to get some cash off my monthly bill occasionally.
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