Review Time
I took out a loan through road runner to help my credit then they change companies or something close my count hurt my credit now they're not reporting to credit anymore trying to buy a house and they screwed me do not use this company they are not even reporting now and I can't get a call back
We've partnered with Road Runner for over a year now and couldn't be happier with the new programs they've rolled out over the past several months. The new programs have benefitted the dealership and helped customers get the units they desire. From becoming a prime lender for Can Am to expanding the units that RR will finance, it's been great. With the help of Diana, our regional sales rep, she's gone above and beyond and couldn't be happier to have her on our side. She's a great asset to Road Runner. We're looking forward to see what else RR has to offer this year.
I am having the same issue as another reviewer. This company was great when they were partners with SST and now they do not report to the credit bureaus. I was building my credit up great before this and now my score has fallen way down. They give me excuses since Nov 2018 and still have not fixed it as of almost April 2019.I plan on buying a few more bikes soon. I WILL NOT allow Roadrunner to have my business any further. Take note Roadrunner, this is how you lose great customers.
I loved this finance company until they dropped their billing company SST and they reported the accounts as closed to the credit bureaus and now I cannot get Roadrunner to report to the credit bureau so that I can continue to build my credit. I have called and emailed dozens of times and no one answers emails and all they say on the calls are that they are working on it. Come on guys it has been 5 months!! Take care of your customers and help protect their credit!!
I was advised I was pre-approved and just needed to send in my information. I sent my information the next day and never heard anything back. I figured if I was not approved they would at least have the decency to tell me so. I am glad it worked for others but I am not happy. However several days later I was contacted and was approved. Rush to my judgement.
My experiences with Roadrunner employees have been excellent. If I have ever had a question or need, they have always been incredibly helpful! Our rep, Sean, has been particularly helpful! He always makes himself available when we need him and goes above and beyond answering my questions. It is so nice to have an option for Sup Prime customers. I actually get excited with them when we get an approval. My only "complaint" is the uploading process for stipulations etc is a bit time consuming. It would be nice to be able to upload all docs together as opposed to separately.
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