royallondon.com

4.6
4.6 Based on 604 reviews

Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services....

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Average Rating

4.6

/
5

604 Reviews

5 Star
86%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
6%

Filtered Reviews

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Review Time

william ferraby
Absolutely brilliant

Absolutely brilliant, very happy with all the staff that was involved with this process A1 Sam Nelson

5
Date of experience: Oct 27, 2025
marie bannon
Transaction made easily, wonderful staff, thanks Molly

I was very fortunate to speak with a lady called Molly, who explained everything I needed to do very clearly, she couldn't have been more helpful, made the call totally stress free.

5
Date of experience: Oct 27, 2025
Roby Antony
Ryan was very helpful

Ryan was very helpful, answered all queries, thanks a lot

4
Date of experience: Oct 27, 2025
Mrs Cox
The Best Customer Service

Rhonda was very helpful explaining everything clearly to me. She was also very friendly and I felt that had received the best customer service.

5
Date of experience: Oct 27, 2025
David
Very helpful and knowledgeable. Absolutely no complaints

Absolutely no complaints. The representative that I spoke to was knowledgeable, helpful and patient. I was able to resolve my questions as well as being able to efficiently get my resulting payment request actioned.

5
Date of experience: Oct 27, 2025
Martin Kane
Ease to use

Quick easy to request and complete.Prompt to complete

5
Date of experience: Oct 24, 2025
A. Smith
Excellent service

I spoke to Kate Leech, who was very professional, kind and considerate. Explained the process which totally put me at ease.

5
Date of experience: Oct 21, 2025
Beverley Crawford
Jason Kerr is a credit to Royal London

My call today to Royal London was made so much easier by Jason..Thank you 🤗 Jason KTo anyone looking at a Pension Provider, I could not recommend Royal London high enough

5
Date of experience: Oct 21, 2025
Robert W. Bastable
Really helpful Staff

A most helpful chap Daniel took us through the drawdown processes patiently and clearly which included ringing us at 8am by prior arrangment. A great trustworthy mutual company providing top class service.

5
Date of experience: Oct 21, 2025
David Revell
Prompt and efficent service

Prompt and efficent service. Helpful staff.

5
Date of experience: Oct 21, 2025

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Business Details

  • Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.

  • language https://www.royallondon.com/

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