royallondon.com

4.6
4.6 Based on 604 reviews

Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

604 Reviews

5 Star
86%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
6%

Filtered Reviews

Filter Reviews

Review Time

Chris M
Secure communications with

Secure communications with this reputable company

5
Date of experience: Oct 21, 2025
David H
Everything I wanted to do was achieved…

Everything I wanted to do was achieved quickly and efficiently.

5
Date of experience: Oct 21, 2025
Marie Sheahan
Great customer service

Great customer service

5
Date of experience: Oct 21, 2025
Chris Candlin
Withdraw from your Pension

Every time I deal with Royal London I have no problem what so ever so easy and quick to deal with

5
Date of experience: Oct 21, 2025
Rachel Mannion is a great asset

Rachel Mannion offered a policy holder great help & consideration to my request .. but the trust pilot link seemed to ask him to join a club first ... odd ? ... so i've asked a colleague of hers to fill it in . Top Class Service from Rachel !

5
Date of experience: Oct 21, 2025
Louise Johnson
The Adviser (Alex Edmed) was very…

The Adviser (Alex Edmed) was very helpful, easy to talk to and made everything easy to understand. Thank you.

5
Date of experience: Oct 20, 2025
Robert Smith
Answered phone straight away with a…

Answered phone straight away with a human who was very helpful and pleasant.

5
Date of experience: Oct 20, 2025
Carol Smith
Very friendly, informative, clear product advice, listened to my needs

I phoned Royal London and spoke to Tamzin regarding a specific request, she was understanding of my needs, very friendly, spoke very clearly and informed me in a manner that I understood all that was relayed to me (being a novice with pensions) When we ended our call I felt relieved, informed and happy that my request was to be actioned after she had forwarded the necessary email for me to complete.

5
Date of experience: Oct 20, 2025
Simon  Cawse
Very good was very easy

Very good was very easy , the people I talked to on the phone and email were very clear .

5
Date of experience: Oct 17, 2025
Jennifer JAMPOC
PROBLEM SOLVED

I contacted Royal London recently about an old insurance policy I wished to cash in. This turned out to be complicated as I live in France and my bank refused to accept a cheque in sterling.I asked for help from Royal London and was put in touch with Aisling. She took the time to listen to my difficulties and was able to find a solution in record time. I am extremely grateful for her help, her disponibility and her kindness.Thank you Aisling and thank you Royal London.

5
Date of experience: Oct 10, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.

  • language https://www.royallondon.com/

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More