Review Time
I didn't need to wait longer than 10 minutes to speak with someone, the operator I spoke to was patient, calm and responded when I said that I could not hear her properly: the operator adjusted her sound settings—which resolved the problem.
I spoke to Peter O’Neill, who was simply amazing. Peter immediately understood my request and talked me through everything in a clear, friendly, professional and extremely helpful manner. I was dreading making the call but Peter made it a real pleasure.
Dealt with Kiara Bailey. At Royal London. Alderley Edge. Excellent agent for your company. Helped me with equity release subject, and new pathways for savings. Very proficient in her address. Good information, recommend anyone to save or pension with the company. Thank you.Kindest Regards,AustinCaulfield.
Martin (Coe) was absolutely on the ball! All the information I was wanting was easily offered to me in a way that I could most easily understand. And when I had had enough Martin was listening acutely enough to stop offering me more. The follow up that Martin said he would do, in order to ease the future process, was done in good time and completely.
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Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.
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