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royallondon.com

royallondon.com

4.6
4.6 Based on 604 reviews

Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services....

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Average Rating

4.6

/
5

604 Reviews

5 Star
86%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
6%
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Filtered Reviews

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Review Time

Damon Carter
Kiara was very helpful and polite

Kiara was very helpful and polite. She resolved my issue within 36 hours

5
Date of experience: Jun 23, 2025
Adele Brooks
Great phonecall

Kiara Bailey answered my phone call with courtesy and professionalism. She explained everything and followed up with an email with all the information regarding my pension. Highly satisfied received funds in my bank account today.

5
Date of experience: Jun 19, 2025
Alice Rogers
My withdrawal was easy to arrange,no…

My withdrawal was easy to arrange,no problems

5
Date of experience: Jun 19, 2025
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Beatrix Taylor
I would strongly recommend Royal London…

I would strongly recommend Royal London to others, it is a great company to deal with.A big thank you to Michelle Cousins for her kind help for the friendly professional service that she provided when she dealt with my recent pension enquiry.

5
Date of experience: Jun 19, 2025
Ezra
My pension

I spoke to Ellie re; my pension, she was very helpful, polite and knowledgeable. She is an asset to Royal London, thank you.

5
Date of experience: Jun 19, 2025
Flynn Wright
PENSION POT WITHDRAWAL

The lady I spoke with was very nice, informative and patient.There was a little issue with the language barrier, where I struggled to understand, but I'm sure she understood me far better

4
Date of experience: Jun 19, 2025
Elton A.
Payment issues

The service provided by the customer service team, (Yvonne W in particular) was really second to none. Excellent communications, followed up and made sure that the issue with my payment was resolved as soon as possible. 11 out of 10!

5
Date of experience: Jun 18, 2025
Maude Sanders
Great to speak to Micheal Beales today

Great to speak to Micheal Beales today, Clear and pleasent conversation, Very quick and to the point with all the relevant information with a follow up e-mails.

5
Date of experience: Jun 18, 2025
Valentine Long
Fabulous Service

Very speedy, clear guidance over the phone and quickly arranged the required withdrawal. Couldn't ask for more.

5
Date of experience: Jun 18, 2025
Adrian Parker
James Caulkett dealt with me through…

James Caulkett dealt with me through the process. Most helpful and professional all the way. Thank you so much

5
Date of experience: Jun 18, 2025
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Business Details

  • Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.

  • language https://www.royallondon.com/

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