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royallondon.com

royallondon.com

4.6
4.6 Based on 604 reviews

Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services....

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Average Rating

4.6

/
5

604 Reviews

5 Star
86%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
6%
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Filtered Reviews

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Review Time

Ida Smith
Thoroughly enjoyed my experience today…

Thoroughly enjoyed my experience today talking with the advisor.Very polite very helpful and very knowledgeable.Overall very pleased I made the phone call.

5
Date of experience: Jun 24, 2025
Ken
very satisfied customer

no problems discussing what i wanted and both advisors where very good at explaining everything that i was asking and kept me informed and they knew all the answers which was good and i wont have to worry about phoning again cheers

5
Date of experience: Jun 24, 2025
Melissa Scott
Very quick in answering questions

Very quick in answering questions and helpful to the point. Very informative and quick for transferring money.

5
Date of experience: Jun 24, 2025
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Rami Smith
Tax query

Jim was very helpful and got my query regarding P60 sorted out quickly.

5
Date of experience: Jun 23, 2025
Tazewell Reed
Alison was extremely accomodating with…

Alison was extremely accomodating with my request. Very helpful in explaining everything to me , in an easy to understand way.

5
Date of experience: Jun 23, 2025
Damon Carter
Kiara was very helpful and polite

Kiara was very helpful and polite. She resolved my issue within 36 hours

5
Date of experience: Jun 23, 2025
Elbert Clark
Whenever I contact your company and…

Whenever I contact your company and once I have arrived at the person that I need to talk to, I have found that people are polite, knowledgeable and above all able to explain what I need to know. As far as I’m concerned that’s the most important issue with financial matters, thank you.

5
Date of experience: Jun 23, 2025
Alexis Laurent
Amazing service from Kate

Amazing service from KateKind regards Marcus

5
Date of experience: Jun 23, 2025
Brooklyn W.
Feedback on phonecall

Priyanka Verma was very helpful and explained everything thoroughly

4
Date of experience: Jun 23, 2025
Chance Fisher
I dealt with Niamh

I dealt with Niamh, customer service consultant, and she was everything I would like to expect from when dealing with my request. Friendly, polite and easy to talk to AND resolved my issue.

5
Date of experience: Jun 23, 2025
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Business Details

  • Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.

  • language https://www.royallondon.com/

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