Name: royallondon.com
Telephone: 000000000
Rating: 4.6

Harwood Carter Guest

Excellent Customer Service

Theodore was such a help today, explaining clear precise information in a language I understand. Very knowledgeable and pleasant to talk with, she is a credit to the company, Thank you Theodora.

Date of experience: Jun 18, 2025

Charlie Price Guest

8 months ago

Very helpful and knowledgeable

Michelle Cousins was very informative about my options and answered my questions quickly. She dealt with my enquiry very professionally and was great to talk to!

Date of experience: Jun 18, 2025

Jerry Fisher Guest

8 months ago

Quick and Efficient

The call was answered quickly and my query dealt with efficiently.

Date of experience: Jun 18, 2025

Elton A. Guest

8 months ago

Payment issues

The service provided by the customer service team, (Yvonne W in particular) was really second to none. Excellent communications, followed up and made sure that the issue with my payment was resolved as soon as possible. 11 out of 10!

Date of experience: Jun 18, 2025

Theodore Patterson Guest

8 months ago

Great Service Team

Dealt with Jason, James & Monica with questions about my pension. All three were incredibly knowledgeable and spoke in simple language to help me reach some decisions.

Date of experience: Jun 17, 2025

Sykorax_ Guest

8 months ago

Jim who dealt with me

Jim who dealt with me, was very very helpful and explained anything I didn’t understand.Even the young lady who I originally spoke to was again very helpful and even though I went through to the wrong department, sorted me out and put me through to Jim Back to Jim he explained everything they needed me to send them and apologised when he asked for something and it was wrong. He contacted me and said it was his fault and he needed something else.

Date of experience: Jun 17, 2025

ZA Guest

8 months ago

smooth transaction from start to finish

Date of experience: Jun 17, 2025

Wayne Morgan Guest

8 months ago

Sam was excellent and quickly completed…

Sam was excellent and quickly completed my drawdown , would recommend!

Date of experience: Jun 17, 2025

Ted Harris Guest

8 months ago

Daniel who I spoke to over the phone…

Daniel who I spoke to over the phone was nice and explained clearly what was going on and to help me transfer money and done it very well so all sorted.Thanks.