Review Time
I ordered a kilt pin for my Clan Fletcher tartan scarf. It was perfect! Arrived very quickly after ordering and Ruby Lane kept me updated during the whole process. They are a pleasure to work with and I highly recommend them. Thank you so much for your service! Cathy T.
Ruby Lane is a company that you definitely want to steer clear of!! Ruby Lane stands behind the most nefarious and unscrupulous dealers on their website. I purchased a Victorian bracelet on Ruby Lane which was misrepresented by the dealer in both wrist size and condition. I sent the bracelet back to the dealer and now, he is refusing a full refund due to him stating the damage on the bracelet (which I received as damaged) was caused by USPS. In order to get my money back, I would have to commit mail fraud by filing a bogus insurance form with USPS. I say - No Way! Ruby lane is fully in tandem with this crooked dealer!! BEWARE!!
Great range of products. Great site. Just tough to find out the real cost when you are buying from outside of the US. A currency converter would be nice as would being able to tell what the brokerage fees and import duties will be. It ends up being quite expensive and a surprise.
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