rubylane.com

4.5
4.5 Based on 2.3K reviews

...

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Average Rating

4.5

/
5

2.3K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

John Cadorini
Great site for choice items

Always fine dealers and items to choose from. Easy communication and order completion.

5
Date of experience: Aug 09, 2022
Claire Bullough
As always an absolute pleasure from my…

As always an absolute pleasure from my experience 💯 % perfect from start to finish. The item is Exactly as described communication spot on all the way and fast delivery. What more can you ask for. I am super happy and very grateful to them. I wouldn’t change a thing think there doing a fantastic job thank you so very much. ⭐️⭐️⭐️⭐️⭐️+++++

5
Date of experience: Aug 08, 2022
Sharon Danella
My first time ordering through Ruby…

My first time ordering through Ruby Lane. Very easy.

5
Date of experience: Aug 08, 2022
Jchanyo
Beautiful Item, Great Service

The beautiful ice bucket I recently purchased was even better than the photographs--the vendor was very prompt in answering a question, and the item arrived perfectly and safely packed, exactly when promised. I now have a new online source for beautiful and unusual finds!

5
Date of experience: Aug 08, 2022
Sherri Wilkie
Always great items and easy…

Always great items and easy transactions.

5
Date of experience: Aug 07, 2022
Lisa
I'm going to leave the same review I…

I'm going to leave the same review I always do seeing as how Ruby Lane never reads them nor fixes what is broken in the customer experience.Every vendor (except one and he left RL a decade ago) has been wonderful in terms of truthful descriptions of products, reliability, quality of merchandise offered, shipping, answering questions. However - the customer service apparatus is the most confusing, confounding and UNhelpful web experience I have ever had. Been complaining about it for - 20 years, maybe? That section of the website needs a complete overhaul. No one at RL reads these reviews.

5
Date of experience: Aug 07, 2022
Lucinda Bolger
said there was a 20% discount if bought…

said there was a 20% discount if bought in August but it wasn't given. I don't want anything to do with Pay Pal.

3
Date of experience: Aug 07, 2022
Guest
Ruby Lane is awesome!

Ruby Lane is the best site for antique and vintage goods! Been buying and selling here since 1998!

5
Date of experience: Aug 06, 2022
Theresa Coleman
Excellent purchase

Excellent purchase. Item will go nicely with my Barbie collection.

5
Date of experience: Aug 05, 2022
Zany
There should be seller ratings

There should be seller rating , the stupid platinum badges that shows how many sales seller had is so useless. Not the best experience. Also Site is not buyer friendly and difficult to use (no I’m not old, just in the 30s). First and last time I shop here. Competitor sites are better.

1
Date of experience: Aug 04, 2022

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