rubylane.com

4.5
4.5 Based on 2.3K reviews

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Average Rating

4.5

/
5

2.3K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

Cynthia Young
Another Happy Ruby Lane Purchase The doll I purchased was better than…

The doll I purchased was better than described, well priced, and the service was fast and excellent.

5
Date of experience: Feb 19, 2025
O Neece
I like the sellers and items I have purchased, however the prices may be higher than expected due t

I really like the items I have purchased. Most of the sellers have unusual, special or rare items. The sellers have been easy to reach. Unfortunately it is costly to be a seller, so be sure to compare other sites to see if the price is fair. Right now due to economic uncertainty prices are dropping on many collectibles. If you buy it at today’s price, you may find the prices are lower next month.

3
Date of experience: Feb 19, 2025
Tansey Binder
Best of the best

Ruby Lane is my go to for online antique shopping! I love the shops because I trust the item descriptions, the photos are excellent, and the shop owners are kind and responsive.My favorite feature is how I can create a subscription to a shop. Each time the favorite shop(s) makes a new listing, I receive an email of the new listings. The added bonus is the knowledge you gain with detailed item descriptions. The best of the best list on Ruby Lane!

5
Date of experience: Feb 14, 2025
Diane.
Shopping made easy.

Very easy to navigate the website. Wide selection of product. Fast and efficient service.

5
Date of experience: Feb 13, 2025
Lanna Morris
Just as described

Just as described. Thank you! Packaged well, but discreet.

5
Date of experience: Feb 05, 2025
Cindy Woods
I have made several purchases from Ruby…

I have made several purchases from Ruby Lane before and have always been pleased with the process. This transaction was no exception. This purchase was from Badis Jewlers. They show lots of beautiful items and the ring I purchased was one of them. The ring I purchased was so much prettier than I expected and heavy and well made. The extra service providing ring sizing is a bonus for me as I live in a small town and sizing may take a while. My ring had to be up-sized and the shank was left nice and thick not thin like other places would have done. It was a pleasure doing business with Mr. Badis:large selection of items, reasonable prices, great customer service and Mr. Badis has a beautiful telephone voice. This is a 5-star seller all the way!

5
Date of experience: Jan 22, 2025
customer
Rubylane's new layaway policy hurts buyers and sellets

Individual dealers on rubylane are great. However the administration of rubylane has a new rigid policy for layaway that disadvantages both the buyer and the dealers. Tax on the item is required to be paid right away instead of at the end of the layaway. A dealer said that this was unfair to her clients and would not do layaways anymore through rubylane. This hurts both buyers and sellers and hinders sales. Rubylane administration please take note.

1
Date of experience: Jan 17, 2025
Kimberly Swindells
You need to make it easier to use a…

You need to make it easier to use a credit card. I don't use pay pal. Fortunately one of the vendors emailed me and helped me. The other one I gave not heard from

2
Date of experience: Jan 17, 2025
Lisa Mayberry
Highly recommend👍🏻

Our order was delivered promptly and packaged very carefully. Happy with the quality of the product!

5
Date of experience: Jan 16, 2025
Pleased customer
Had trouble accessing Ruby Lane even…

Had trouble accessing Ruby Lane even though I have purchased items many times; had to start over as if I was a new customer; there are certain items I like to purchase so I don't shop every day/month; I think I am back to receiving email from RL

2
Date of experience: Jan 14, 2025

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