Review Time
We've worked with Sergeants for years - for letting our flat and most recently, for its sale (with Hayley) - and we couldn't recommend them more. They've always been professional, very responsive and pleasant to work with. We could always count on them to support us and advise us objectively. They're a local family-owned business, not salesy or pushy, which we appreciated a lot.
Just completed on the sale of our flat and couldn't recommend Sargeants more. From the start, we liked Sargeants as a local agent and their overall marketing. They have been hands on and professional from the start, giving feedback on all viewings and once an offer was agreed, nurturing the sale through to the end. Our sale wasn't straight forward but it was made easier by such a supportive agent, especially in the current market. In particular I must mention Hayley who was outstanding throughout. As a Managing Partner of a solicitors firm I have had a lot of dealings with estate agents over the years and Sargeants are definitely up there with the best. Thank you :-)
I have been using Sergeants for many years now, and I do so, because they understand me and have alwaysprovided me with good tenants, good advice, and reminders when to update whatever needs to be updated. That is why I am giving them 5 stars and won't being changing them.
We could not recommend Sargeants enough, they went well beyond our expectations and dealt with all aspects of our letting swiftly and efficiently and providing advice and guidance along the way. Gary Lowden and the team were amazing, the best agents we have used in years.
Recently Rented an Apartment out on a short let with Sargeants Lettings Gary and Raul took complete control of the situation, made us feel very comfortable as it was our first letting venture The whole process was extremely professional and thorough Highly recommend Dean >Gary and RaulA five star 🌟🌟🌟🌟🌟rating from us
Soraya was amazing throughout the purchase process. She was very professional, understood the markets and went above and beyond the call of duty to deliver the best properties and then convinced me of the same! Thank you for the wonderful job, the support and reassurances throughout. You were God sent. Jazak Allahu khairan. I will definitely use Sargeant again and recommend you to all buyers and sellers. My best wishes to you and the team at Sargeant (Sally, Raul, Luis,Dean, Gary & Louise).
I have a very good experience with Sargeants Ealing office. Their agent, Soraya Rouaz has been very helpful. Different from many other agents in the market, she is not only knowledgable but also not pushy at all. I never feel pressured, instead I feel respected and comfortable with the property search. I would recommend Sargeants to people who are looking in the Ealing area for sure.
Being an estate agent isn't easy and having done it for nearly 5 years I completely empathise with their job. When we chose Sargeants it was on their branding and properties sold within our immediate area. Dean came around and gave us his pitch and price range, which with all agents tends to be within 15% from lowest to highest. He negotiated his fee, and we were happy and went ahead with listing our property with him and his team.Amy seemed to take the lead and got us an offer well over where we were recommended to put our property on the market, lucky we had experience in property and the area. Our offer was based on us extending our lease, which was acceptable and we proceeded. Amy then became utterly useless, stating we were ready to exchange after 2 weeks, and upon checking with our solicitors our lease pack hadn't even been sent. Amy then left (to our fortune) and Dean took over, but the damage had already been done with all the miscommunication with the buyers (who had only purchased overseas) which caused a great deal of confusion, it eventually led to our buyers pulling out, with the market beginning to go into a downturn. This then caused another issue with us having to drop our price and accept an offer £20k-£25k lower than originally listed for. This was acceptable as we had to move but as I believe Amy caused the hold-up, I asked Dean to help us with the Fees as we had lost £20k but his fee dropped my mear hundreds of pounds... I was compensated £200.The only saving grace in all of this nightmare, and it wasn't short of that, was Amy and Soraya who were empathetic and proactive, these two are gems in the property market and I wish others would take a leaf from their book.I would be dubious about appointing Sargeants and make sure you serve your notice on day 1 to give you the chance to get out of your contract when it ends and not have to wait another 4 weeks to make a change.
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We're a family run estate agency in Ealing who believe in keeping the best of what's gone before, and making things better wherever we can.
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