Review Time
This is the worst bank in the entire region. It's impossible to complete the Re KYC process online. The staff is unhelpful and unprofessional. Particularly at the branch located on Necklace Road in Hyderabad. My funds are inaccessible, and I'm facing a medical emergency.
As a long-time client, I was shocked when my new UnionPay card was issued without informing me of its limited international acceptance. After two weeks abroad, I faced constant rejections and was left without access to my funds, which could have been avoided with better communication.
This bank employs the worst tactics. I missed a small credit card payment due to their website issues and was hit with hefty fines almost immediately. They seem to wait for clients to slip up to impose heavy penalties, which feels like exploitation of vulnerabilities.
After closing a credit card linked to this bank, I was told a fixed deposit account was created in my name. Despite multiple calls and emails, I received no assistance. I was informed my FD was closed, but this turned out to be untrue, leaving me frustrated and feeling ignored.
Creating a fixed deposit has been a nightmare. My money was deducted, but the transaction isn't reflected in my account. The customer service is appalling, with representatives providing vague and unhelpful responses, leaving me frustrated and confused.
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Welcome to SBM Bank Online India, we offer international banking services that include Personal, NRI & Business banking solutions that meet our customer expectations.
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