Review Time
I was totally devastated when my hard drive stopped working and thought I had lost years of photos and really important files forever. I was so stressed sending it off and honestly didnt think anything could be done, but this company where so kind and patient and kept me updated the whole time. When I found out they had managed to recover my data I was really emotional and couldnt believe it, everything came back on a new drive just like they said it would. Cant thank them enough and would definitely recommend them to anyone who has lost data and feels helpless.
I was totally devastated when my hard drive stopped working and thought I had lost years of photos and really important files forever. I was so stressed sending it off and honestly didnt think anything could be done, but this company where so kind and patient and kept me updated the whole time. When I found out they had managed to recover my data I was really emotional and couldnt believe it, everything came back on a new drive just like they said it would. Cant thank them enough and would definitely recommend them to anyone who has lost data and feels helpless.
I contacted Secure Data after my external hard drive got damaged.Everytime I had a question about the process, the payment or something else, Mark always quickly called or replied to me with a very detailed answer.Thanks to him !I recommend.
The customer service was clear, timely, and well-structured from start to finish. Mark was especially helpful, providing detailed explanations and quick, thoughtful responses at every stage. A very smooth and professional experience overall.
Excellent customer service, professional and courteous on the telephone as wellas when speaking face to face. All the necessary information is discussed and given before you proceed meaning you can make an informed choice. Highly recommend Secure Data Services.
My experience was that of an elaborate price gouging. I am asking my device to be sent back without recovery, because the information I was provided was not completely honest. The staff have been nothing but kind, helpful and quick in their action. But it is clear, at least in my case, that there is price gouging.When I looked at the price range by clicking on "Select your desired turnaround time via the link" in my email, the diagnostics was that the price would be between £200 and £500+. I sent my SSD and after their actual diagnostics they asked for more than £3,350. This price is 6 times higher than the highest price I was initially informed. I would not have sent my SSD if I knew that they would have asked for such a high price. The staff have kindly informed that the high price is due to the time engineers would have to spend to recover data. Nevertheless, I still think that either I could have been provided with a more accurate estimate or the price is much higher than it should have been.
Experience was lovely, Tom really helped us out and helped us to recover a lost data from corrupted SD card which was corrupted because its memory finished during a video recording. I really recommend the service and their terms and conditions are very pleasant and offer you full protection from anything. Very recommended!
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Established in 2007, Secure Data Recovery Services has become one of the top data recovery companies worldwide. We specialise in hard drive, RAID, SSD, phone, and other data recovery services. Our company is SSAE 18 SOC 1, SOC 2, and SOC 3 certified. This, coupled with our class 10 ISO 4 Clean Room and our 96% success rate, sets us apart.
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