shakeshack.com

2.2
2.2 Based on 193 reviews

Shake Shack is an American fast casual restaurant chain based in New York City....

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Average Rating

2.2

/
5

193 Reviews

5 Star
20%
4 Star
4%
3 Star
7%
2 Star
11%
1 Star
58%

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Review Time

Carol Morgan
Absolutely ridiculous

Absolutely ridiculous. 9 pounds for the shittest burger. 3 pound fanta, size of a McDonald’s happy meal cup (you can’t even fefill it) never coming here again. My friends payed 5 pounds for nuggets (they are so small) tiny tiny tiny. Fuming. Worst place ever

1
Date of experience: Sep 15, 2021
Lorraine Brooks
Absolutely ridiculous

Absolutely ridiculous. 9 pounds for the shittest burger. 3 pound fanta, size of a McDonald’s happy meal cup (you can’t even fefill it) never coming here again. My friends payed 5 pounds for nuggets (they are so small) tiny tiny tiny. Fuming. Worst place ever

1
Date of experience: Sep 15, 2021
Monica Burton
Very Unique Burgers but expensive!

4
Date of experience: Sep 07, 2021
Alexa Collins
Very Unique Burgers but expensive!

4
Date of experience: Sep 07, 2021
Shelley Walker
Woeful experience because of deliveroo

Victoria. This is not the fast food joint it was pre-Covid!It’s not a pleasant experience ordering (or eating) here. This is not the operation it used to be and, in the interests of fairness; it’s the same for the majority of fast-food restaurants since COVID.Deliveroo seemingly takes presidence over diners and waits are huge for food ordered, should you be dumb enough to stroll in….Manicness amongst the staff is the order of the day as collection chaos ensues.Diners are left in a minimum 20 minute wait huddle while staff rush around scratching their heads as to whose Deliveroo collection is whose?!!?There’s a production-line ethos developing at all take aways which is woeful.Take aways exist because we are too lazy to cook…..Society is in trouble when it’s subsequently too lazy to collect the food it’s too lazy to cook!Take aways need to rethink….

1
Date of experience: Sep 03, 2021
Woeful experience because of deliveroo

Victoria. This is not the fast food joint it was pre-Covid!It’s not a pleasant experience ordering (or eating) here. This is not the operation it used to be and, in the interests of fairness; it’s the same for the majority of fast-food restaurants since COVID.Deliveroo seemingly takes presidence over diners and waits are huge for food ordered, should you be dumb enough to stroll in….Manicness amongst the staff is the order of the day as collection chaos ensues.Diners are left in a minimum 20 minute wait huddle while staff rush around scratching their heads as to whose Deliveroo collection is whose?!!?There’s a production-line ethos developing at all take aways which is woeful.Take aways exist because we are too lazy to cook…..Society is in trouble when it’s subsequently too lazy to collect the food it’s too lazy to cook!Take aways need to rethink….

1
Date of experience: Sep 03, 2021
gwizel
Shake you down-rob you blind Shack

Visited Shake shack Lakeside as my daughter raves about it! For the life of me can’t understand why! Spent £28.00 for two people which for a mediocre £2.00 chicken burger was vastly overpriced-Fries were cold and nothing to write home about, milkshake was ok but the verdict for me is still out, tasted like caranation milk and lots of it.Absolute waste of money after a 20 minute wait!

1
Date of experience: Aug 30, 2021
Jodie Reed
Shake you down-rob you blind Shack

Visited Shake shack Lakeside as my daughter raves about it! For the life of me can’t understand why! Spent £28.00 for two people which for a mediocre £2.00 chicken burger was vastly overpriced-Fries were cold and nothing to write home about, milkshake was ok but the verdict for me is still out, tasted like caranation milk and lots of it.Absolute waste of money after a 20 minute wait!

1
Date of experience: Aug 30, 2021
Kirstin Brooks
Got food poisoning from shakeshack

Got food poisoning from shakeshack, never felt so bad in my entire life. Stay healthy and stay away!

1
Date of experience: Aug 17, 2021
Dana
Got food poisoning from shakeshack

Got food poisoning from shakeshack, never felt so bad in my entire life. Stay healthy and stay away!

1
Date of experience: Aug 17, 2021

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