shakeshack.com

2.2
2.2 Based on 193 reviews

Shake Shack is an American fast casual restaurant chain based in New York City....

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Average Rating

2.2

/
5

193 Reviews

5 Star
20%
4 Star
4%
3 Star
7%
2 Star
11%
1 Star
58%

Filtered Reviews

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Review Time

Kristi Brown
Great food served at the London…

Great food served at the London Victoria restaurant. We were looked after by the lovely Israt. She really took care of us. I was with my elderly parents and my two young children and she went the extra mile and brought our food and drinks to our table. She was working really hard the whole time we were there. Thank you Israt.

5
Date of experience: Jun 08, 2022
Just the best

How can we live in a world where the masterpiece of fast-food doesn't have 5 star. They just made the best burger, the best fries and milkshake. Honestly.

5
Date of experience: Jun 05, 2022
Honor L.
The burger was very thin and small

The burger was very thin and small. They make you think it's bigger by putting it on a smal bun, but it was 3 bites and you're done. No taste at all. Not a value nor any quality for the money spent. It was my first and last time there.

2
Date of experience: May 13, 2022
DB22
How hard is it to make two drinks??

Very light customer level, and been 20 minutes and counting for a lemonade and shake. People who ordered after have already been served. Stay away from the Canary Wharf location!

1
Date of experience: Apr 30, 2022
Winnie M.
We’ve just been served by a lovely bloke in Gatwick Airport.

We’ve just had a good breakfast at Shake Shack in Gatwick Airport North Terminal. We were served by lovely Thiago who deserves a pay rise, he’s so good at his job and pleasant.

5
Date of experience: Apr 23, 2022
Adelaide Brooks
Okay it’s a take away but after long…

Okay it’s a take away but after long days site seeing used Uber eats to get this delivered to the hotel extremely tasty burgers has to be said

5
Date of experience: Apr 17, 2022
Frances
Every single ducking time i order…

Every single ducking time i order delivery you people forget to put cheese for my cheese fries! How is it possible to forget every single time?!

1
Date of experience: Mar 03, 2022
Genevieve Butler
Every single ducking time i order…

Every single ducking time i order delivery you people forget to put cheese for my cheese fries! How is it possible to forget every single time?!

1
Date of experience: Mar 03, 2022
Woodrow B.
It’s about the burger buns.

You are using cheap buns. Replace the buns with one that are bigger and more filling.

2
Date of experience: Feb 11, 2022
It’s about the burger buns.

You are using cheap buns. Replace the buns with one that are bigger and more filling.

2
Date of experience: Feb 11, 2022

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